topic Re: Android TV default Video app aspect ratio not work in Android TV

Android TV default Video app aspect ratio not work

csberen — Mon, 17 Oct 2016 15:33:22 GMT

Dear Customer Service,

I read that several users reported the problem..
Why no action?
KD49X5305C Video app aspect ratio not available!
How long to wait for a solution?

thx

Re: Android TV default Video app aspect ratio not work

Anonymous — Mon, 17 Oct 2016 19:45:21 GMT

Hi there

This is a known un-resolved issue. Please refer to this thread:

https://community.sony.co.uk/t5/android-tv/kd55s8505c-video-app-issue/m-p/2110938

Cheers

Re: Android TV default Video app aspect ratio not work

csberen — Tue, 18 Oct 2016 03:08:44 GMT

Hello,
And why not solved?
The problem is old, many many user problems
thx
--
BCS

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Re: Android TV default Video app aspect ratio not work

Anonymous — Wed, 19 Oct 2016 22:27:31 GMT

Hi there

Unfortunately I do not know why its not resolved yet as I am not an employee of Sony. However the work around solution is to install KODI instead from the Google Play Store on the TV.

Cheers

Re: Android TV default Video app aspect ratio not work

csberen — Thu, 20 Oct 2016 02:23:44 GMT

Hi,
Kodi's complicated, but it is not a good player app. Network lejátzás
falter.
The best quality of the factory would VIDEO app.
Now the ARCHOS media player app installed temporarily.
I'm waiting for the solution from SONY...

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