https://community.sony.ro/t5/android-tv/kd-55xd8599-update-problem/m-p/2324145#M18760 <P>Hi there</P> <P>&nbsp;</P> <P>As you have recently updated the firmware and having issues, I would advice performing a Factory Reset on your TV.&nbsp; This normally clears weird and wonderful issues, especially after an update.&nbsp; See <A href="https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/" target="_self">HERE </A>for instructions.</P> <P>&nbsp;</P> <P>Cheers</P> Wed, 26 Apr 2017 22:46:21 GMT Anonymous 2017-04-26T22:46:21Z https://community.sony.ro/t5/android-tv/kd-55xd8599-update-problem/m-p/2322122#M18665 <UL><LI>Hi I updated my tvs firmware the other day as per the onscreen notification. Since then the remote is not working and the tv is behaving erratically as in it will start applications like YouTube randomly without anyone touching anything. Anyone having these issues,and is there a fix. Thanks in advance.</LI></UL> Sun, 23 Apr 2017 15:41:59 GMT https://community.sony.ro/t5/android-tv/kd-55xd8599-update-problem/m-p/2322122#M18665 teejay36uk 2017-04-23T15:41:59Z https://community.sony.ro/t5/android-tv/kd-55xd8599-update-problem/m-p/2324145#M18760 <P>Hi there</P> <P>&nbsp;</P> <P>As you have recently updated the firmware and having issues, I would advice performing a Factory Reset on your TV.&nbsp; This normally clears weird and wonderful issues, especially after an update.&nbsp; See <A href="https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/" target="_self">HERE </A>for instructions.</P> <P>&nbsp;</P> <P>Cheers</P> Wed, 26 Apr 2017 22:46:21 GMT https://community.sony.ro/t5/android-tv/kd-55xd8599-update-problem/m-p/2324145#M18760 Anonymous 2017-04-26T22:46:21Z