topic Re: KD-49XD8305: Watching encrypted channel while recording not possible? in Android TV

KD-49XD8305: Watching encrypted channel while recording not possible?

l150040 — Sun, 26 Feb 2017 07:05:01 GMT

If I am recording some channel, I can't watch any encrypted channels anymore. TV says that the channel is encrypted and screen is blank. All the free channels are working fine. If I stop the recording, I can watch the encrypted channels again. Is it really so that the decrypting is not working while recording?

Re: KD-49XD8305: Watching encrypted channel while recording not possible?

Anonymous — Wed, 17 May 2017 23:15:20 GMT

Hi there

Unfortunately this is a know issue for those that are using CI+ cards. I dont believe it has been fixed and I am unsure if it will be to be honest. Although I know very little about this problem.

I would advise you contacting Sony Support for assitance on this one (if you havent done so already):

http://services.sony.co.uk/supportmvc/en/Contact/Email

Cheers