topic Re: Changing to Added TV Account in Android TV

Changing to Added TV Account

FeelingOld — Tue, 29 Aug 2017 10:21:38 GMT

I have added a second Google account on the Bravia Android TV for my son (in Settings/Accounts/Add Account). However he still cannot see his Google Movie Library. Looking at the internet I think He has to log the TV in as that account - but I cannot find any instructions on how to do this. Help appreciated!

Re: Changing to Added TV Account

Pete_B — Tue, 29 Aug 2017 14:40:45 GMT

Hi there, and thank you for your post.

We'll take a look into this and someone will get back to you with more info.

Regards,

Pete_B

Re: Changing to Added TV Account

cass_n — Tue, 05 Sep 2017 16:10:56 GMT

Hi @FeelingOld,

You will need to go to HOME > Settings > select the account > and then sync content.

I hope this helps!

Cheers,

Cass

Re: Changing to Added TV Account

FeelingOld — Tue, 05 Sep 2017 16:53:03 GMT

I have done this, and the account appears to sync, but when my son goes to Google Play/Movies / Library, he sees my videos still, rather than his.

Re: Changing to Added TV Account

cass_n — Wed, 06 Sep 2017 10:06:15 GMT

Hi @FeelingOld - hmm, not sure why that would be happening. I think it might be worth getting in touch with Support so that they can help you with this one (details here).

Cheers,

Cass