topic Re: i can't access screen settings in system settings. in Android TV

i can't access screen settings in system settings.

henryjohnson528 — Sun, 07 Jan 2018 10:09:25 GMT

i can't access screen settings in system settings.it is greyed out . help me what should i do

Drewde — Mon, 08 Jan 2018 09:56:56 GMT

Hi,

Can you please let me know what input you're using and what device is connected to the TV.

Thanks,

Drew

henryjohnson528 — Mon, 08 Jan 2018 12:24:02 GMT

Sony bravia W67 E ...

Drewde — Wed, 10 Jan 2018 09:20:22 GMT

It may depend on what input you have at the time. Can you try a factory reset so we can rule out any issues with that.

Let me know how you get on.

Thanks,

Drew

henryjohnson528 — Mon, 15 Jan 2018 09:47:30 GMT

it says "feature not available with current input mode" and it(screen size options) is greyed out in system settings