topic Re: Satellite tuner is disabled in Android TV

Satellite tuner is disabled

difficult_guy — Sun, 13 Mar 2016 20:46:36 GMT

I have got Sony 65W855C TV. I have been using Nvidia Shield TV box and I have been watching satellite channels via HD tuner but I just recently updated my TV andriod system.

Since new updates its free sat has been disabled. I cant watch freesat HD anymore

can someone help me to enable freesat, so I can tune channels on this tv please

regards

Re: Satellite tuner is disabled

MiCal1967 — Sun, 13 Mar 2016 21:36:10 GMT

I really have not understand the problem that is also mentioned in previous posts.

You mean that you select

Channel setup

Digital setup

Satellite Set-up

Digital Satellite Tuning

Do you want to start Digital Satellite Tuning? YES

Antenna Configuration: Fixed Antenna or DiSEqC: Next

Normal Scan

Satellite 1: ON, Scan Type Full Scan, Service Type: Free Services

You cannot select Free Services?

Or Freesat is something else in your Country?

Re: Satellite tuner is disabled

difficult_guy — Sun, 13 Mar 2016 22:41:40 GMT

Thanks for your reply.

The option of "Satellite Set-UP" is disabled, it can click on it.

I will appreciate your help and I could follow rest of steps once tv let me click on this option....

Re: Satellite tuner is disabled

Anonymous — Sun, 13 Mar 2016 23:03:08 GMT

Hi there

The only reason that i can think of that would disable satellite services is that you have YouView enabled? If so, you must disable this.

Cheers

Re: Satellite tuner is disabled

MiCal1967 — Sun, 13 Mar 2016 23:06:34 GMT

Hi again

See this post from Quinnicus:

https://community.sony.gr/t5/televisions/sony-bravia-tv-epg-quot-no-event-information-quot-on-freesat/m-p/2144706#M42304

I don't know if problem is Country(region) related, but if it "worked" before, it should not be stopped by Sony.

A question - complain about this, must be directly to them.

I cannot understand why there could be an unworking sat tuner inside my TV.

My tv in my country is sold as Analogue, DVB-T's ,DVB-S's and DVB-C.

If one of above suddenly became non working because of a decision by them, I should return to shop I bought as a product of fraud and dishonest company.

I don't know what is your region but I believe calling Sony they will explain why this happened with new firmware

Re: Satellite tuner is disabled

difficult_guy — Sun, 13 Mar 2016 23:11:29 GMT

oh yes mate,

Youview services are enabled and how I can get rid of it? I will prefer satellite tuner over yourview

Re: Satellite tuner is disabled

Anonymous — Sun, 13 Mar 2016 23:22:03 GMT

Hi there

See this thread:

https://community.sony.co.uk/t5/televisions/how-to-get-out-of-youview/td-p/2081233

Cheers

Re: Satellite tuner is disabled

MiCal1967 — Sun, 13 Mar 2016 23:31:21 GMT

Hi Quinnicus

Is it possible to completely uninstall an app like Youview?

For example by the usage of a third party app like Es File Explorer?

Re: Satellite tuner is disabled

difficult_guy — Sun, 13 Mar 2016 23:35:38 GMT

Is it not possible to have youview and satellite tuner both functioning at
tv?

Re: Satellite tuner is disabled

Anonymous — Sun, 13 Mar 2016 23:38:32 GMT

@MiCal1967 wrote:

Hi Quinnicus

Is it possible to completely uninstall an app like Youview?

For example by the usage of a third party app like Es File Explorer?

Unfortuntely it isnt possible - not without root access anyhow and i dont know anyone who has managed it yet.

Question for you though... If i have EZ File Explorer installed and leave my USB drive plugged in - upon turning the TV on, it auto loads EZ File Explorer. Is there a way to prevent this? Ive heard a couple in the last few days say they get a message popup before it loads.

Re: Satellite tuner is disabled

Anonymous — Sun, 13 Mar 2016 23:42:01 GMT

@difficult_guy wrote:
Is it not possible to have youview and satellite tuner both functioning at
tv?

Hi there

No it is not possible unfortunately. See the bottom Note in this :

http://www.sony.co.uk/support/en/content/cnt-hn/prd-tvhc/youview-launch-4-November

Cheers

Re: Satellite tuner is disabled

MiCal1967 — Sun, 13 Mar 2016 23:48:24 GMT

Is USB plug-in message uncheked inside ES settings?

I tried that a second ago but the only message I got was the default for a usb plugged in.

No ES File Explorer open or message

Re: Satellite tuner is disabled

Anonymous — Sun, 13 Mar 2016 23:54:38 GMT

@MiCal1967 wrote:

Is USB plug-in message uncheked inside ES settings?

I tried that a second ago but the only message I got was the default for a usb plugged in.

No ES File Explorer open or message

Thanks

Something is set as default i guess. And putting off fact reset...even though i tell others to do it

Re: Satellite tuner is disabled

MiCal1967 — Mon, 14 Mar 2016 00:05:48 GMT

Now I checked what you said before.

I tried to uninstall Japanese Google Input with the option inside ES explorer and the message I got was:

Do you want to replace this app with the factory default version?

This means that only the Updates of an embedded app can be uninstalled with this method..:smileycry:

Re: Satellite tuner is disabled

difficult_guy — Tue, 29 Mar 2016 20:31:06 GMT

Thanks for your reply.

I finally manage to disable youview and now I can watch 28.2E freesat channels but

Can you tell me how to select bouque of Fav 1 and switch between them please

I manage to list and upload channels via sony app from my phone I could NOT play or select these channels into tv.

regards

Re: Satellite tuner is disabled

MiCal1967 — Thu, 31 Mar 2016 17:24:59 GMT

I suggest you not to add channels in satellite Favourites. Everything in those Favorites is messed up after a few minutes, hours or days. Only in Satellite Favourites.

I have managed to select my TP's and delete unwanted with SonyEditor in combination with SetEditSony, left back as few as possible and indexed them with continuous numbering with SonyEditor.

The problem of deleted channels re-appearing is NOT SOLVED but at least now they are not so many since only deleted channels from only existing TP's re-appear.

Sometimes after a few days suddenly the index is lost again. I select e.g. channel 1, I see the name of that channel, but when channel appears the numbering becomes whatever e.g. 250.

The good thing now is that if I instantly re-boot my TV, magically the channels come back to my previous indexing.

I don't know if SonyEditor in combination with SetEditSony is the cause of this good thing.

I am waiting for Sony's solution for Satellite re-sorting themselves automatically and channels re-appearing, since they have e-mailed me that they are working on this issue.