topic ITV Hub and KD-49XD8088 in Android TV

ITV Hub and KD-49XD8088

DrummerBoy68 — Thu, 11 Apr 2019 10:24:08 GMT

Ever since I bought the TV (around 2 years ago) ITV hub has been patchy.

Either you outright can't paly a program (either selecting it from the Freeview menu, or directly within the app), or it fails to come out of advert breaks mid program.

This is a big PITA, and, unless fixed, means I won't be buying another Sony Android TV. I end up watching catch up shows on my old YouView box, rather than the TV.

I've checked to ensure the TV is on the latest firmware etc, and it is.

Does anyone else suffer with this, and is there a fix?

Re: ITV Hub and KD-49XD8088

EdwinaU — Fri, 12 Apr 2019 18:32:15 GMT

Hi there,

Welcome to the community.

We'll check into this and get back to you as soon as we can. Meanwhile, some other members may have experienced this and have some tips to offer you.

Best wishes,

Re: ITV Hub and KD-49XD8088

Tenneen9000 — Thu, 18 Apr 2019 10:33:56 GMT

Hi DrummerBoy68,

Have you tried clearing the data on YVservicehost and Youview app and launching the ITV app again? P.S. this will reset Youview and you'll have to set it up again once you open the app.

All the best,

Tenneen9000