https://community.sony.ro/t5/android-tv/sony-remote/m-p/2618001#M36476 <P>Hi <a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/812267">@al3xandria</a>, welcome to the Community.</P> <P>&nbsp;</P> <P>There's probably no fault with your remote. Sometimes you can hit a button or combination&nbsp;of buttons and inadvertently disable the Guide button.</P> <P>&nbsp;</P> <P>Often pressing the 'TV' button will&nbsp;both bring up a number of options, one of which is the Guide, and fix your Guide button too.&nbsp;</P> <P>&nbsp;</P> <P>Failing that, the only sure-fire solution is to reset the TV – power off, unplug it from the wall for 30 seconds, then reboot.&nbsp;</P> <P>&nbsp;</P> <P>Hopefully that will fix it; let me know which (if any) of the above works!</P> <P>&nbsp;</P> <P>Cheers</P> <P>Mick</P> Wed, 22 May 2019 18:45:44 GMT Mick_D 2019-05-22T18:45:44Z https://community.sony.ro/t5/android-tv/sony-remote/m-p/2617990#M36474 <P>My Sony remote:&nbsp;</P><P><SPAN class="a-size-large">RM-TX100D</SPAN></P><P><SPAN class="a-size-large">has a fault. The 'guide' button doesn't bring up the television channels. I have seen plenty of replacements on line: ebay, etc, etc, but all the other buttons on the remote work.&nbsp;<BR />Would a replacement be any better?</SPAN></P><P><SPAN class="a-size-large">i.e. would the 'Guide' button now function OK?</SPAN></P> Wed, 22 May 2019 18:17:49 GMT https://community.sony.ro/t5/android-tv/sony-remote/m-p/2617990#M36474 al3xandria 2019-05-22T18:17:49Z https://community.sony.ro/t5/android-tv/sony-remote/m-p/2618001#M36476 <P>Hi <a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/812267">@al3xandria</a>, welcome to the Community.</P> <P>&nbsp;</P> <P>There's probably no fault with your remote. Sometimes you can hit a button or combination&nbsp;of buttons and inadvertently disable the Guide button.</P> <P>&nbsp;</P> <P>Often pressing the 'TV' button will&nbsp;both bring up a number of options, one of which is the Guide, and fix your Guide button too.&nbsp;</P> <P>&nbsp;</P> <P>Failing that, the only sure-fire solution is to reset the TV – power off, unplug it from the wall for 30 seconds, then reboot.&nbsp;</P> <P>&nbsp;</P> <P>Hopefully that will fix it; let me know which (if any) of the above works!</P> <P>&nbsp;</P> <P>Cheers</P> <P>Mick</P> Wed, 22 May 2019 18:45:44 GMT https://community.sony.ro/t5/android-tv/sony-remote/m-p/2618001#M36476 Mick_D 2019-05-22T18:45:44Z