topic Re: Sony AG8 red blinking light every other day in Android TV

Sony AG8 red blinking light every other day

Staymay — Thu, 20 Aug 2020 16:37:13 GMT

Hi all,

Only got my KD-55AG8 in June and for the last month every other time I turn it on I get the red flashing light (6 times) and the TV doesn’t turn on.
After turning it off and on again the TV will then start up with the Android logo which then takes longer to start up.

Other then that the TV works fine but it’s pretty annoying as it happens every other day. Does anyone else have this issue?

Betreff: Sony AG8 red blinking light every other day

Peter_S. — Thu, 20 Aug 2020 17:59:00 GMT

Hi Stayman,

Can you please try if the following improves the situation?

Perform an AC reset of the TV set
Disable the IP Control by doing following steps:
- Go to ‘Settings/Network’
- Then go to 'Setup home network’
- Select 'IP Control’ and disable

Cheers

Peter

Betreff: Sony AG8 red blinking light every other day

Staymay — Sat, 22 Aug 2020 13:56:06 GMT

Thanks Peter,

I have done this and will see how it goes over the next week.

Betreff: Sony AG8 red blinking light every other day

Staymay — Mon, 21 Sep 2020 11:17:21 GMT

Hi Peter,

This helped for a few weeks but the issue has now returned again. 😞

Re: Sony AG8 red blinking light every other day

ralawa — Tue, 22 Sep 2020 07:50:59 GMT

Hi,

Same issue for me. I also bought this tv in June.

I also made some settings with the support but the issue is still there. The support told me that it is a software issue which is under investigation. I'm not very convinced about that.

Regards.

Re: Betreff: Sony AG8 red blinking light every other day

Win_88 — Tue, 22 Sep 2020 15:25:54 GMT

Hi @Staymay

is you TV up to date: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg85xx_x85xxg_u8g-series-55-65-75-85-/kd-55xg8796/downloads/00016723

Some start up issues could be related to the connected devices. Try removing them one by one to check if the issue is caused by any of them.

Did you try a factory reset?

Win_88

Re: Betreff: Sony AG8 red blinking light every other day

Staymay — Thu, 24 Sep 2020 16:27:15 GMT

Thanks for the suggestions.

Yes it is update and I did do a factory reset.

I will try going through the connected devices to see if it’s any of them but might take a while as it’s intermittent.

I also spoke to support on the phone who advised it was a known Software issue about 2 months ago and sadly no contact from them since.

thanks,

Re: Betreff: Sony AG8 red blinking light every other day

Joe_Dohn — Tue, 29 Sep 2020 17:02:38 GMT

There are other things that happen during standby, try turning them Off like with IP Control and see how things go.

Update TV Guide in standby (under Digital Set-up - Guide Set-up)
Automatic Service update (under Digital Set-up - Technical Set-up)

Hope this helps.

- J.D.