topic Re: Sony BRAVIA KD55AG8 TV Black Screen, sound only in Android TV

Sony BRAVIA KD55AG8 TV Black Screen, sound only

Blumlein66 — Sun, 29 Dec 2019 12:50:25 GMT

I brought the Sony Bravia 5 inch OLED 4K Ultra HD HDR Smart Android TV last month, my wife was watching it this morning changed channel then the screen went blank / black sound only, tried the resent etc, still the same. Brought from Currys they said talk to Sony , Sony closed today, as can’t see picture cant do any other resets etc

Any ideas

Thanks

James

Re: Sony BRAVIA KD55AG8 TV Black Screen, sound only

Sean_Mc — Tue, 31 Dec 2019 16:58:37 GMT

Hi James,

Welcome to the Sony Community.

I'd recommend contacting the Sony Support team for further help here.

Best wishes,

Sean

Re: Sony BRAVIA KD55AG8 TV Black Screen, sound only

drea30 — Sun, 11 Oct 2020 15:55:28 GMT

It happens to mine turning it off and on resolves it, but i don't know why it happens.