55X8509C Poor Software/Issues

steve.shepherd71 — Tue, 03 Nov 2015 18:34:59 GMT

I've had a Sony TV for around 15 years, not had any issues with previous models but having upgraded to the 55X8509C 6 weeks ago I have had nothing but issues and am very disappointed :

In order to view Netflix hard reset required every day otherwise app crashes when selecting program to watch
Sound but no picture - hard reset required
both remotes unresponsive - hard reset required

Software for TV and all apps is up to date as of today but still experiencing the problems

Any suggestions what to do next as its really frustrating and not what I expected from what should be a quality product

Re: 55X8509C Poor Software/Issues

Anonymous — Tue, 03 Nov 2015 21:13:17 GMT

Hi there

As the TVs firmware is upto date, I would recommend a resetting the TV completely back to factory default. This can cure many issues and weird oddities.

Cheers

topic Re: 55X8509C Poor Software/Issues in Android TV

55X8509C Poor Software/Issues

Re: 55X8509C Poor Software/Issues