topic Sony kd-43x85k cam module pixelated in Android TV

Sony kd-43x85k cam module pixelated

JekoGeorgiev — Fri, 06 Jun 2025 13:10:09 GMT

Dear gentlemen from Sony, how do we solve the problem with the problematic boards of the CA modules that break down after 1-2 years and the TVs start to pixelate on HD channels. My TV is 2 years and 2 months old and there is no longer a warranty. Any compensation for customers?

Re: Sony kd-43x85k cam module pixelated

kalin_v40b — Tue, 10 Jun 2025 08:12:55 GMT

Is this a problem with the board or with software? My problems starts after update to ver. 6.8022.

Re: Sony kd-43x85k cam module pixelated

JekoGeorgiev — Tue, 10 Jun 2025 10:24:07 GMT

The technicians said that Sony installed low-quality boards, and many TVs are like that, and replacing a board costs 200 euros. My old Sony from 2015 - KD-55X8505C - has no problems at all. Is there a place to ask Sony to give an answer to this problem?

Re: Sony kd-43x85k cam module pixelated

LightFoot — Tue, 10 Jun 2025 11:52:01 GMT

hi @JekoGeorgiev I don’t know if this helps Sony Support Bulgaria

Re: Sony kd-43x85k cam module pixelated

kalin_v40b — Tue, 10 Jun 2025 12:16:09 GMT

I'm trying to connect with them, but there no response!

Re: Sony kd-43x85k cam module pixelated

ceismark — Mon, 30 Jun 2025 10:56:47 GMT

Same problem with X90j after Firmware upgrade to v6.8022, If I remove the CI+ module, the free channels work fine. If I insert the module EVEN the free channels are pixelated !!!!!.

Sony fixed a problem in 2022 on the models from 2020/2021.

Streaming works fine.

Is there a FW that solves the problme ?