topic Re: Should I buy a JL Protect Plus with screen burn in Android TV

Should I buy a JL Protect Plus with screen burn

derekcderekc — Wed, 10 Dec 2025 08:32:21 GMT

I have recently purchased a Sony Bravia 8 ii 55in, which replaces an LG OLED which accumulated screen burn, mostly from BBC text watching.

We won't use text on this new tv but my concern is the channel logos that appear top left of the screen, eg BBC FOUR.

We don't use these channels all of the time and the logo varies, eg ITVX, BBC FOUR and so on.

Should I consider accidental damage with screen burn insurance - the John Lewis one is £300 which is a considerable outlay. The tv came from John Lewis and I have to decide within sixty days of purchase.

I have previously posted this on AVForums, but I have become increasingly aware of those annoying logos top left of the screen, and time is running out. We don't watch the same channel for hours, but I assume that each time I watch ITV1, for example, for an hour it is adding to a possible screen burn. Does it work like that, so that if we watch the channel for an hour a day then after a year we have a potential build up of screen burn or does constant changing of channels negate each hour?

Derek Clements

Re: Should I buy a JL Protect Plus with screen burn

daveyh64 — Wed, 10 Dec 2025 09:30:02 GMT

Hello

I have an older Sony OLED TV the XR42A90K which I purchased 3 years ago from John Lewis.

This TV is running for more than 12 hours a day, 7 days a week, and often on the same channel

for several hours at a time.

In the past three years I have only noticed screen burn on one occasion and this was solved by performing

a procedure to recalibrate the TV manually. After 10 months of owning the TV I noticed that the Channel 4 logo

was visibly noticeable as burned in. Being dismayed at this on such a young TV I reached out here for advice.

I received a reply from a contributor called Hannah who described the procedure to manually calibrate the TV using the TVs own controls. After running the procedure all burn in was removed.

I have never noticed burn in on the screen since and occasionally run the calibration procedure (about once a year) as this also seems to improve picture quality.

You may also have Expert Panel settings under Settings> Display & Sound, here you can set Pixel Shift to ON, and also run Pixel Refresh, Sony recommend only doing this once a year.

The TV may run its own calibration after being turned off for a couple of hours, my TV does this.

After the TV has been put into Stand By it will recalibrate the pixels after a few hours, it does this in the background without having to switch the panel back on, this should keep burn in at bay.

The manual calibration procedure on my TV is as below, (as your TV is a newer different model the technology for the panel may be different and any manual calibration maybe a different procedure, that is why you should ask around in other Bravia 8 II forums such as AVForums.)

Press Settings on the remote, Settings on screen> System> (scroll all the way down) Retail Mode Settings click right and switch Demo Mode On, this will also switch Picture reset on, more of that later.

Power the TV down and unplug the TV.

Wait about 30 seconds and plug the TV back in.

Power on the TV and wait about 2 to 3 minutes.

You should then see a grey box asking you if you want to start the pixel calibration, press Start.

The panel will switch off and begin the calibration, this takes about 10 minutes, be patient..

Keep being patient, it looks as though nothing is happening but it is.

When done the panel will switch back on.

Repeat this process 3 more times.

Switch off Demo Mode.

Because Picture reset was switched on then you will now have to go into the Picture settings

and change them back to what they were before you performed the calibration, so make notes

beforehand. Unfortunately you need to do this for all other devices you use with the TV which

are connected via HDMI or USB.

Re: Should I buy a JL Protect Plus with screen burn

derekcderekc — Wed, 10 Dec 2025 09:46:58 GMT

Thanks for very thorough reply.

Re: Should I buy a JL Protect Plus with screen burn

derekcderekc — Wed, 10 Dec 2025 13:23:29 GMT

I guess that the calibration is for image retention rather than permanent screen burn?

Re: Should I buy a JL Protect Plus with screen burn

LightFoot — Wed, 10 Dec 2025 16:54:28 GMT

@derekcderekc wrote:
I guess that the calibration is for image retention rather than permanent screen burn?

Hi @derekcderekc

I have always been told that screen burn is image retention that doesn’t go away. I suppose that manufacturers consider image retention sounds like the users fault, and screen burn sounds like a manufacturers fault!

I’m retired and watch my XR-55A95K (2022) 10 hours a day. Not even a hint of image retention (screen burn). Technology moves on and I am sure the Pixel shift helps. I have never used the Panel refresh.

Re: Should I buy a JL Protect Plus with screen burn

derekcderekc — Wed, 10 Dec 2025 16:06:25 GMT

Thanks for reply.

As I understand it image retention is temporary whereas screen burn is permanent.

That's why I'm checking that the calibration mentioned applies to image retention. I'm concerned about screen burn.

Re: Should I buy a JL Protect Plus with screen burn

daveyh64 — Thu, 11 Dec 2025 07:59:57 GMT

Been trying to post a rather lengthy reply and although I click Post and get a 'success' message

from the website it is not showing up in the forum.

Don't know what is going on..

Re: Should I buy a JL Protect Plus with screen burn

daveyh64 — Thu, 11 Dec 2025 08:01:58 GMT

Oh well that one got published, irony.

Re: Should I buy a JL Protect Plus with screen burn

daveyh64 — Thu, 11 Dec 2025 08:30:31 GMT

Ok try number 3.

As a phrase image retention sounds less severe than ‘SCREEN BURN’ it could be that image retention if not addressed will lead to screen burn. There are opinions they are the same thing and others that they are separate.

If you were to experience screen burn without any prior image retention that would imply a problem with the panel and not necessarily customer usage.

Occasionally I check my screen by displaying a series of solid monochrome images from white to black

checking for evenness or any slight ghosting or image retention.

I made these files myself in photoshop, if you have the ability to create your own images you could try.

Or you can probably download some, try searching for “free grey solid colour backgrounds”.

I can’t remember if at the time of purchase if I could buy JL Protect Plus with screen burn, there

was the optional accidental damage cover. I reckon if they are offering screen burn insurance it’s

now regarded as lower risk now than with older OLED technology hence the reason they are offering it.

You might have to dig deep into the policy to find out what they mean by screen burn.

Severe screen burn cannot be fixed and requires a replacement panel which really means a new replacement

or refurbished TV.

And JL’s insurers may not want to fork out for that too often.

I wouldn’t bother with it, but it is up to you.

The TV will carry out its own calibration a couple of hours after going into standby, this should keep on top of any image retention, pixel refresh is there (only to be used sparingly), or the manual calibration I described, the Bravia 8 II may have different controls or other methods, find out over on the Bravia 8 II pages at AVForums.

Lightfoot reported his 3 year old TV has not experienced any issues, and apart from that one time 10 months in to my ownership, my 3 year old has not suffered again.

The pages here are not filled with people complaining of image retention or screen burn on the newer

model OLED TVs, what about over on AVForums.

Re: Should I buy a JL Protect Plus with screen burn

danman — Thu, 18 Dec 2025 13:34:51 GMT

If you plan to keep the device long‑term and want to protect your money investment, JL Protect Plus with screen burn coverage can be worth it, but if screen burn is unlikely and you’re on a budget, you might skip it.