https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335780#M2747 Thanks for your help.<BR />I've checked out the guidelines.<BR />Actually it works well on HTC ONE but not my C3.<BR />It is all fine except the button controlling the pause/next...(on c3)<BR />I use the walkman (Sony).<BR />Recently, it was often out of commission and crushed.<BR />So I turn up to update the system of my smartphone.<BR />Yet, it is no use .<BR />And I remembered that I had stop the one of the programs called "remote controll" or something. Since that ,my sbh50 got problems as I've said.<BR />Can it be fixed?<BR /><BR />(Sorry that my English could be poor, I am just Asian boy searching for solutions, still thanks:-)) Mon, 29 Dec 2014 15:12:14 GMT vincenttaco 2014-12-29T15:12:14Z https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335778#M2745 My sbh50 can be well connected via NFC,<BR />also it can play the music in high quality.<BR />However, I can't use the bottom such as pause to pause the music and either "next" etc . What could I do? I've try reset it and also upgrade my Xperia c3,but it didn't work! Mon, 29 Dec 2014 10:50:58 GMT https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335778#M2745 vincenttaco 2014-12-29T10:50:58Z https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335779#M2746 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></P> <P>Does the menu button work on your headset? Have you installed the application "Stereo Bluetooth Headset SBH50":<BR /><A href="https://play.google.com/store/apps/details?id=com.sonymobile.smartconnect.collins" target="_blank" rel="nofollow noopener noreferrer">https://play.google.com/store/apps/details?id=com.sonymobile.smartconnect.collins</A><BR /><BR />Which music player are you using? Have you tried to connect the headset to another phone to see if the buttons work?</P> Mon, 29 Dec 2014 12:47:26 GMT https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335779#M2746 Hampus 2014-12-29T12:47:26Z https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335780#M2747 Thanks for your help.<BR />I've checked out the guidelines.<BR />Actually it works well on HTC ONE but not my C3.<BR />It is all fine except the button controlling the pause/next...(on c3)<BR />I use the walkman (Sony).<BR />Recently, it was often out of commission and crushed.<BR />So I turn up to update the system of my smartphone.<BR />Yet, it is no use .<BR />And I remembered that I had stop the one of the programs called "remote controll" or something. Since that ,my sbh50 got problems as I've said.<BR />Can it be fixed?<BR /><BR />(Sorry that my English could be poor, I am just Asian boy searching for solutions, still thanks:-)) Mon, 29 Dec 2014 15:12:14 GMT https://community.sony.ro/t5/c-series/my-sbh50-got-problems/m-p/3335780#M2747 vincenttaco 2014-12-29T15:12:14Z