topic Re: mobile network not working in C Series

mobile network not working

keminoz — Tue, 27 Jan 2015 10:42:03 GMT

My3g mobile data network not working. I need to.turn on my wifi everytime i want to access internet
Very troublesome

Re: mobile network not working

_alexdon_ — Tue, 27 Jan 2015 10:45:21 GMT

Have you downloaded internet settings?

Re: mobile network not working

Jake-SonyXperia — Wed, 28 Jan 2015 00:28:34 GMT

Hi keminoz,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Perform the following to download the Internet settings.

Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose network carrier.

Once done, try using the Internet.

Re: mobile network not working

keminoz — Wed, 28 Jan 2015 03:17:18 GMT

Done..a few times. Setting APn als done.

Re: mobile network not working

Jake-SonyXperia — Wed, 28 Jan 2015 04:31:55 GMT

Then you may need to contact your network carrier, this may be an account issue. This could also be a SIM related problem.

I suggest you call the network first, failing this try a new SIM within the device.

Let us know how you get on.

Re: mobile network not working

keminoz — Sat, 31 Jan 2015 10:26:46 GMT

Done. I call my network carrrier my SIM is okay no.problem. They guide me on the settng done but still.problem with my.mobile data. They ask me to go.bck to phone dealer and set the phone. I went n the dealer said phone settng is already correct n ask me to check with my network carrier. It seems my problem not fix.

Re: mobile network not working

keminoz — Sat, 31 Jan 2015 10:28:18 GMT

I nver had this problem.with other phone. First time try sony n got stuck with this problem

Re: mobile network not working

Jake-SonyXperia — Wed, 04 Feb 2015 03:06:35 GMT

Hi Keminoz,

Sorry about the wait, have you tried an alternative SIM card yet? as this sounds more like the SIM itself that is no longer working correctly with this device.

Re: mobile network not working

keminoz — Fri, 06 Feb 2015 06:19:59 GMT

finally. it got fixed.

i went to my network operator. Change my sim card and it works fine.

tq to those who response to my post@ problem.

🙂

Re: mobile network not working

Jake-SonyXperia — Mon, 09 Feb 2015 01:49:44 GMT

That's great news, I'm glad you where able to resolve this problem

Re: mobile network not working

yanyan — Thu, 19 Feb 2015 22:43:08 GMT

You need to open your mobile data connection on the setup menu