https://community.sony.ro/t5/l-series/stop-pop-ups-on-my-phone/m-p/3628800#M6507 <P>I keep getting pop ups on my Expedia L1 phone and don't know how to stop them?&nbsp;</P> Sun, 10 Feb 2019 12:53:27 GMT Harry28 2019-02-10T12:53:27Z https://community.sony.ro/t5/l-series/stop-pop-ups-on-my-phone/m-p/3628800#M6507 <P>I keep getting pop ups on my Expedia L1 phone and don't know how to stop them?&nbsp;</P> Sun, 10 Feb 2019 12:53:27 GMT https://community.sony.ro/t5/l-series/stop-pop-ups-on-my-phone/m-p/3628800#M6507 Harry28 2019-02-10T12:53:27Z https://community.sony.ro/t5/l-series/stop-pop-ups-on-my-phone/m-p/3628801#M6508 <P><SPAN>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1232780">@Harry28</A>, I'm sorry to hear that.<BR /><BR />We don't send out any pop up ads to your device so it does sound like you have installed a third party application that sends out these ads to your device.</SPAN><BR /><BR /><SPAN>If you restart your device in&nbsp;<A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#M6" target="_blank" rel="noopener">safe mode</A></SPAN><SPAN>&nbsp;do you still see these ads? In safe mode all downloaded applications are temporarily inactivated and we can very easily see if any of them is the cause of this.</SPAN><BR /><BR /><SPAN>You can also take a screenshot of one of the ads and upload them here to the forum. To do that, press and hold the power button &gt; tap "Take screenshot".</SPAN><BR /><BR /><SPAN>Let us know how it goes!&nbsp;</SPAN><IMG src="https://community.sony.ro/html/images/smilies/011.png" border="0" alt="Slightly smiling Face" title="Slightly smiling Face" /></P> Mon, 11 Feb 2019 11:02:29 GMT https://community.sony.ro/t5/l-series/stop-pop-ups-on-my-phone/m-p/3628801#M6508 Daniel1 2019-02-11T11:02:29Z