https://community.sony.ro/t5/l-series/hardware-problem/m-p/3634059#M6726 <P><STRONG>On the back of my device Is a separation, like if the battery would be inflate, so I'd like to know what could be</STRONG></P> Tue, 04 Jun 2019 06:25:19 GMT Alex_Jara 2019-06-04T06:25:19Z https://community.sony.ro/t5/l-series/hardware-problem/m-p/3634059#M6726 <P><STRONG>On the back of my device Is a separation, like if the battery would be inflate, so I'd like to know what could be</STRONG></P> Tue, 04 Jun 2019 06:25:19 GMT https://community.sony.ro/t5/l-series/hardware-problem/m-p/3634059#M6726 Alex_Jara 2019-06-04T06:25:19Z https://community.sony.ro/t5/l-series/hardware-problem/m-p/3634060#M6727 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1249220">@Alex_Jara</A>, I am sorry to hear about this.</P><P>It is hard to say what may have caused an eventual gap on the phone, but if you have detected a gap which makes the battery vulnerable for external impact such as water or dust, I would suggest that you get in contact with you <A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">local support team</A> in order to have the phone sent to an authorized service center for examination and repair.</P><P><SPAN>If you have any questions regarding the service, such as routines, warranty and consumer laws, these type of questions are best answered by your <A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">local support team</A> as well, as they vary between markets.</SPAN></P><P><SPAN>I hope that this answered your question. Let me know if there is anything else i can help you with!&nbsp;</SPAN></P> Tue, 04 Jun 2019 08:05:27 GMT https://community.sony.ro/t5/l-series/hardware-problem/m-p/3634060#M6727 Martin1 2019-06-04T08:05:27Z