topic I cant factory reset my phone because my touch screen ,sound button and power button are not working in XA Series https://community.sony.ro/t5/xa-series/i-cant-factory-reset-my-phone-because-my-touch-screen-sound/m-p/3929345#M32310 <P>Hi<BR /><BR />I have an issue with factory reseting my&nbsp; phone <STRONG>Sony Experia XA (F3211)</STRONG><SPAN>. The power and sound buttons are not working and screen is frozen saying '' Process system is not working ''.I think i got a virus in my phone and i want to factory reset it so the virus is gone. Can someone help me ?</SPAN></P><DIV><DIV class=""><DIV><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV></DIV></DIV> Tue, 14 Nov 2023 13:41:04 GMT Blang5014 2023-11-14T13:41:04Z I cant factory reset my phone because my touch screen ,sound button and power button are not working https://community.sony.ro/t5/xa-series/i-cant-factory-reset-my-phone-because-my-touch-screen-sound/m-p/3929345#M32310 <P>Hi<BR /><BR />I have an issue with factory reseting my&nbsp; phone <STRONG>Sony Experia XA (F3211)</STRONG><SPAN>. The power and sound buttons are not working and screen is frozen saying '' Process system is not working ''.I think i got a virus in my phone and i want to factory reset it so the virus is gone. Can someone help me ?</SPAN></P><DIV><DIV class=""><DIV><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV></DIV></DIV> Tue, 14 Nov 2023 13:41:04 GMT https://community.sony.ro/t5/xa-series/i-cant-factory-reset-my-phone-because-my-touch-screen-sound/m-p/3929345#M32310 Blang5014 2023-11-14T13:41:04Z