topic Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier in XPERIA archive

Issue with Xperia X10 - clock loses time when set to automatic from carrier

Wed, 09 Jun 2010 12:56:22 GMT

Hi,

I am an excited new owner of the Xperia X10

Recently I noticed my phone loses time (up to 30 minutes!) when set to receive time automatically from carrier (AT&T in my case). Has anyone else had this problem and how did you solve it? I've tried switching to manual time, which seems to be fine, but I would like to stick to automatic, since I travel and it's more convenient.

Thanks!

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Wed, 09 Jun 2010 18:08:00 GMT

I got mine yesterday, it does the exact same thing, looses its time in standby.

I gave up and switched to manual

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Sat, 12 Jun 2010 01:23:19 GMT

Yes, I too noticed when I first got the phone that the automatic time from server is kinda off (My provider is T-Mobile USA).

So, I just switched to manual and set the time myself...

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Sat, 12 Jun 2010 01:42:07 GMT

It's not a provider issue, since I've been with the same one for over 3 yrs and never had any complains. Has to be a phone issue. And switching to manual is not a solution, barely a work around. Why have a feature, if it's not working?

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Jeff — Fri, 18 Jun 2010 15:45:28 GMT

Just an FYI, I'm waiting to see if I can find out more information about this with the product team. I'll let you know when I have an answer.

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Fri, 18 Jun 2010 15:51:48 GMT

Thanks for looking into it!

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Mon, 21 Jun 2010 12:55:40 GMT

my Xperia X10 also had the same problem. Recently i had to restart my phone many times to know what was the current time. then when i on my phone again, the time was perfect. but then i lock my phone, the next time i unlock it, the same problem occurs. Eg. now is 8.00pm, i lock my phone, 20 minutes later, i unlock it, its still stay at 8.00pm. I really hope that this problem would be solved ASAP as the automatic time would be a great help and very convenient to Xperia X10 users.

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Tue, 22 Jun 2010 00:09:15 GMT

If you can shed some light on this that would be great, I recently went away on business, during the flight I placed the phone on Air plane mode. This caused the phone to lose time,,, not impressed :smileyplain:. Its shoddy, I'm in IT and I would seriously have a look at what your QA team is up to?

Re: Issue with Xperia X10 - clock loses time when set to automatic from carrier

Tue, 22 Jun 2010 02:48:39 GMT

Actually, I am more interested as to how you would even introduce a bug like that - each carrier sends the time with their signal, it's not rocket science, all you need to do is parse it.

Honestly, this is the first phone I even hear about that has such a problem If it wasn't that annoying, I'd say it's an interesting bug.