topic Re: detected a usb cord & locked your phone for storage! in XPERIA archive

detected a usb cord & locked your phone for storage!

ds3wow — Tue, 15 Apr 2014 11:17:23 GMT

Hi all,

Im rubbish with technology, my limit is uploading a photo to facebook. Had my lovely mobile Xperia Arc for quite a few years, all has been working ok up until this morning when I turned it on, went to upload a photo on facebook to a friend and my phone popped up a message saying, Your computer detected a USB cord and locked your phone for storage, please disconnect the cord to see your photos! I cant access my photos, gallery etc all gone. I cant work out what has happened, Ive never actually connected my phone to my sony laptop, the only cable ever used is to just charge it up! When I click on gallery is just says SD unmounted or not present!! HELP I really dont understand what has happened or how to fix it. Im rubbish with technology so simple terms please...ha ha .

Re: detected a usb cord & locked your phone for storage!

Alexander1 — Tue, 15 Apr 2014 13:54:01 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

First of all I would suggest that you just try to remove the battery and SD card for a while. Put it back after a few minutes and start the phone as normal. Try to access the gallery again.

Keep us updated if it still doesn't work!

Re: detected a usb cord & locked your phone for storage!

ds3wow — Tue, 15 Apr 2014 16:59:48 GMT

Hi, thank you. Ive just tried that it hasnt made any difference. Shall i just restore phone back to factory settings, would it work then?

Re: detected a usb cord & locked your phone for storage!

_alexdon_ — Tue, 15 Apr 2014 19:31:23 GMT

Either that,or a software repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: detected a usb cord & locked your phone for storage!

moahmina — Thu, 12 Mar 2015 06:58:19 GMT

check your media manager.. if its off or not

@ds3wow wrote:
Hi all,
Im rubbish with technology, my limit is uploading a photo to facebook. Had my lovely mobile Xperia Arc for quite a few years, all has been working ok up until this morning when I turned it on, went to upload a photo on facebook to a friend and my phone popped up a message saying, Your computer detected a USB cord and locked your phone for storage, please disconnect the cord to see your photos! I cant access my photos, gallery etc all gone. I cant work out what has happened, Ive never actually connected my phone to my sony laptop, the only cable ever used is to just charge it up! When I click on gallery is just says SD unmounted or not present!! HELP I really dont understand what has happened or how to fix it. Im rubbish with technology so simple terms please...ha ha .