topic Re: hdmi link problem in XPERIA archive

hdmi link problem

Mr_North — Thu, 13 Nov 2014 20:24:27 GMT

Good evening everyone, I'm having my first issue with my Z3. Every time I connect my micro USB to hdmi lead it drops the wifi connection and the screen connection will drop about every ten seconds. I'm at a complete loss for answers I've try'd different leads and trawled Google for hours for a fix. This set up worked perfectly on all my other Zs.

Re: hdmi link problem

Hampus — Fri, 14 Nov 2014 08:24:49 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you experience the same behaviour if you turn off mobile data > Turn off Wi-Fi and then turn the WI-Fi on again?

Re: hdmi link problem

Mr_North — Fri, 14 Nov 2014 08:55:39 GMT

Yes still nothing, the phone is only a few days old and the cable set up worked fine on my old z1. Might be worth adding that my wifi completely disappears from my list when scanning for something to connect to.

Re: hdmi link problem

Hampus — Fri, 14 Nov 2014 09:03:12 GMT

I can't say for sure, but Xperia Z3 uses a newer version for MHL (MHL 3.0) which Xperia Z1 does not use. Is it possible for you to try another cable?

Re: hdmi link problem

Mr_North — Fri, 14 Nov 2014 10:11:02 GMT

I'll pop to maplin on the way home and purchase a new cable.

Re: hdmi link problem

Mr_North — Fri, 14 Nov 2014 16:37:33 GMT

Right new hdmi cable, adapter and USB power cable bought, still the same.

Re: hdmi link problem

Hampus — Mon, 17 Nov 2014 08:38:40 GMT

I suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://support.sonymobile.com/global-en/contactUs/

Re: hdmi link problem

Mr_North — Thu, 20 Nov 2014 23:03:47 GMT

Cheers I'll look into it.

Re: hdmi link problem

WilliWacker — Tue, 17 Mar 2015 11:18:32 GMT

Hello,

I have the same problem.

Has anyone found a solution in the meanwhile?