topic Xperia z3 back glass broke in XPERIA archive

Xperia z3 back glass broke

fatihdkcn — Sun, 07 Dec 2014 19:00:14 GMT

I bought my phone one month ago from Turkey and today my phone s back glass broke without any damage or fall down. And also the screen has a Small bubble On the Right Side Of phone.
Is Anybody live This problem? And how to solve?

Re: Xperia z3 back glass broke

Uliwooly — Sun, 07 Dec 2014 19:04:50 GMT

I'm sorry to hear that but you have to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Xperia z3 back glass broke

yomnahossam — Sun, 07 Dec 2014 20:43:54 GMT

i got the same problem i just z3 dual and it slip from above my laptop on the same table where the laptop was on and it got a crack in the back side the crack .

Re: Xperia z3 back glass broke

fatihdkcn — Sun, 07 Dec 2014 21:33:00 GMT

My phone's crack like of yours and also the phone's screen has little bubble.

Re: Xperia z3 back glass broke

fatihdkcn — Sun, 07 Dec 2014 21:33:59 GMT

Re: Xperia z3 back glass broke

Uliwooly — Sun, 07 Dec 2014 21:47:36 GMT

You have to contact your local Xperia care

Re: Xperia z3 back glass broke

Liam82 — Mon, 08 Dec 2014 17:39:44 GMT

A single horizontal crack has appeared on my Z3 from around the charge to sd card sockets although I haven't dropped the phone at any point. Contacted Sony Support who sent me the repair order details. My concern is it send it but they decide it's outside the warranty terms. Anyone a year ideas what the charge would be if I had to pay?

Re: Xperia z3 back glass broke

fatihdkcn — Wed, 10 Dec 2014 08:57:51 GMT

I gave to the Sony service my phone and now waiting. I hope it will change and give it new Xperia Z3..
I will inform the support forum for news from Sony Service.

Re: Xperia z3 back glass broke

fatihdkcn — Fri, 26 Dec 2014 18:04:06 GMT

My phone is back and the backglass of phone was changed with warranty.

Re: Xperia z3 back glass broke

dandy63 — Fri, 26 Dec 2014 19:21:32 GMT

That's good news.......well done & enjoy

Re: Xperia z3 back glass broke

EdJofJupiter — Sat, 27 Dec 2014 20:54:57 GMT

Opened my phone December 24. Noticed the back glass was broken on December 26. I haven't dropped it. I didn't know it was broken until I pulled a piece of glass from my finger. Sony and Verizon Wireless say I dropped it and I'll have to pay to get it fixed. I am not very happy with either company at the moment. When I Googled the problem it's found lots of places outside the US.

Re: Xperia z3 back glass broke

fatihdkcn — Fri, 16 Jan 2015 16:07:56 GMT

The Person Who works for Sony Centre, he told me Xperia z3 has a cooling problem and because of this Problem, the phone's back or front glass cracked.

My Z3's new problem

fatihdkcn — Wed, 11 Mar 2015 15:24:26 GMT

Maybe knows first problem of phone is back glass broke and than go to sony service and it changed (only back glass)

Now, the phone's headset didnt work well sometimes working sometimes didnt work and today i gave it to Sony Service again.

Do i regret? yes i m regret because i bought Sony Xperia Z3. The phone is only 4 months, but its going second time to service.