topic No wifi, blutooth, signal in XPERIA archive

No wifi, blutooth, signal

noor7abeeb — Mon, 23 Mar 2015 09:10:06 GMT

My experia z1 was working fine
Suddenly wifi , blutooth and signal stopped and dont let me turn them on
Also no emei no baseband
Please help me

Re: No wifi, blutooth, signal

Thommo — Mon, 23 Mar 2015 09:32:20 GMT

Have you modified your device? as the IMEI number going missing is normally a result of doing this

Re: No wifi, blutooth, signal

noor7abeeb — Mon, 23 Mar 2015 09:44:18 GMT

No i nevr done that
I was using the phone and suddenly it stopped

Re: No wifi, blutooth, signal

Thommo — Mon, 23 Mar 2015 10:43:27 GMT

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: No wifi, blutooth, signal

Thommo — Mon, 23 Mar 2015 10:43:50 GMT

If that fails then I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/