topic Re: Wifi arrows in XPERIA archive

Wifi arrows

Geckos — Tue, 03 Mar 2015 17:54:35 GMT

My wifi symbol in he status bar constantly has flashing arrows, one on the right hand side and one on the left hand side. I would expect this if the phone was constantly downloading email or social network feeds but when I try to load those I get the message "Could not open connection to server" when attempting to access e-mails as well as this message when attempting to load news feed on Facebook "Error loading news feed"

Any ideas?
Cheers

Re: Wifi arrows

Uliwooly — Tue, 03 Mar 2015 18:07:23 GMT

Does this happen with all WiFi/routers or just a particular one?

Re: Wifi arrows

Jake-SonyXperia — Tue, 03 Mar 2015 23:50:23 GMT

Hi Geckos.

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are you able to access any application that uses the Internet or is this only occurring with the 2 you specified?

Re: Wifi arrows

Geckos — Wed, 04 Mar 2015 12:57:12 GMT

Hi Uliwooly - It happens with all wifi/routers

Re: Wifi arrows

Geckos — Wed, 04 Mar 2015 12:58:51 GMT

Hi Jake,

This happens with all applications that use the internet, not just the two I specified. It is also intermittent, I don't know if I stated that originally...

Re: Wifi arrows

Jake-SonyXperia — Thu, 05 Mar 2015 02:10:46 GMT

I see, being intermittent can make analysis hard in such a case. You may be best to backup the device and go through with a software repair.

Backup Instructions

Software repair instructions

1. Before you start you have to download the PC Companion software from PC Companion
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps

Re: Wifi arrows

Geckos — Thu, 05 Mar 2015 08:33:50 GMT

Can I use Sony Bridge for Mac for this or do I definately need to download PC Companion?

Re: Wifi arrows

Geckos — Thu, 05 Mar 2015 11:05:41 GMT

Found the answer to the Bridge for Mac question. I should have looked before I asked. 😕

Doing a back up now...

With regards to PC Companion is there a Mac version available? I tried to download PC Companion via the link that you supplied but it will not run on a Mac...

Re: Wifi arrows

Uliwooly — Thu, 05 Mar 2015 21:22:54 GMT

Bridge is the equivalent to PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Wifi arrows

Jake-SonyXperia — Thu, 05 Mar 2015 23:37:35 GMT

@uliwooly, thanks for letting him know. @Geckos, Let us know how you get on with the process.

Re: Wifi arrows

Uliwooly — Sat, 07 Mar 2015 19:36:06 GMT

Anytime