topic Re: won't charge when switched on in XPERIA archive

won't charge when switched on

dakota2015 — Mon, 09 Mar 2015 11:01:58 GMT

So I have a slight problem after last year's updates my Sony z won't charge when it's switched on? It charges sometimes when it's off but I only get the red and orange LED light could someone help cause I love this phone please

Re: won't charge when switched on

dakota2015 — Mon, 09 Mar 2015 11:03:09 GMT

Also it won't connect to any pc/laptop anymore either

Re: won't charge when switched on

Uliwooly — Mon, 09 Mar 2015 16:34:54 GMT

Does it charge if you use the Dock to charge it? what if you turn it off, does it work?

You might want to contact your local Xperia Care as it seems to be a hardware issue.

http://support.sonymobile.com/global-en/contactUs/

Re: won't charge when switched on

dakota2015 — Mon, 09 Mar 2015 20:00:43 GMT

Nope won't charge at all on USB, plug, dock none when it's on I managed to get it to 70% earlier now it just won't charge at all. I did have to get my charger port replaced last year aswel forgot to mention that

Re: won't charge when switched on

Uliwooly — Mon, 09 Mar 2015 21:32:45 GMT

It could be the same issue or similar issue, contact your local Xperia Care