Xperia Z3 Black Screen

nivek2892 — Thu, 12 Mar 2015 08:34:47 GMT

I bought the Xperia Z3 phone back in November 2014 and today i just experienced a problem with my phone. I was looking through some emails and all of a sudden the screen just goes black... i can see light but its black.. i tried hard reseting it turning it off and on by holding the power and volume button and also reseting through the sim card port with a needle and it still dosent work. i can hear noises and everything clicking and volume but the screen is still black and cant see anything im pushing. it dose charge and i hooked it up to my pc to update it and wipe out the phone but still no luck. and also sometimes a red light, lights up on the top left of the phone. The phone is from t-mobile too... basically everything works fine except the Dang screen...

Re: Xperia Z3 Black Screen

Thommo — Thu, 12 Mar 2015 09:28:23 GMT

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

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Xperia Z3 Black Screen

Re: Xperia Z3 Black Screen