topic Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar in XPERIA archive

Wrong diagnosis by Sony center Bangalore Jaya Nagar

Rajesh121 — Sat, 14 Mar 2015 17:55:40 GMT

Today I had visited a sony service center as my Xperia P Battery is dead, but after diagnosis they said its motherboard problem.

How does Battery life problem related to motherboard? If my phones motherboard has a problem my phone should not start or should not work at all, I only have a issue with Battery which is 30 min max.

They said motherboard is defective and should be repalced and will cost 8000 INR.

So I have decided never sony again.

Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar

Thommo — Sat, 14 Mar 2015 18:11:21 GMT

Why not replace the battery yourself - See here for a video

Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar

Rajesh121 — Sat, 14 Mar 2015 18:22:36 GMT

If we replace ourselfs why are sony centers available? we go to them just because we cannot replace it on our own, Xperia P has a fixed battery it need some tools to open and replace.

Also I should buy a new Battery which is again a big problem coz I will not be knowing which one is original and which one is duplicate.

Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar

Thommo — Sat, 14 Mar 2015 18:58:11 GMT

I'm not saying replace it yourself I'm giving you an alternative

Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar

Rajesh121 — Sat, 14 Mar 2015 20:11:32 GMT

Thank you for your suggestion , But I expected more from Sony.

Not sure if they have done this as my phone is out of warranty.

Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar

Thommo — Sat, 14 Mar 2015 20:27:50 GMT

The cheaper option is to do it yourself or even use a 3rd party repair store, You can buy genuine replacements see here for an example and I'm sure something similar will be available in your country either through eBay or Amazon to name a few

Re: Wrong diagnosis by Sony center Bangalore Jaya Nagar

Jake-SonyXperia — Mon, 16 Mar 2015 00:32:51 GMT

Hi Rajesh121,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

You are best to speak with Sony Mobile within your region, they may be able to provide more information regarding the repair costs.

Use my signature to find the contact details of Sony Mobile within your region.