topic YouTube and marshmallows don't work in XPERIA archive

YouTube and marshmallows don't work

Altamimi7 — Mon, 25 Jul 2016 00:05:01 GMT

I just upgraded my M4 aqua to Android 6.0.1, now YouTube app gets deleted when ever I restart the phone, why, ?

Re: YouTube and marshmallows don't work

CameronT — Mon, 25 Jul 2016 00:14:08 GMT

Welcome to the community.

That's strange. Does the app itself get removed from the phone? Can you see it under Settings > Apps? Or is the shortcut for it removed from your homescreen?

Re: YouTube and marshmallows don't work

Altamimi7 — Mon, 25 Jul 2016 00:22:51 GMT

The shortcut and the whole app gets uninstalled, I can't see it under setting, till I reinstall it again, I have reinstall it more than 10 times now. The phone is better with 6.0.1 faster smooth, but YouTube app gets deleted when I restart it

Re: YouTube and marshmallows don't work

Uliwooly — Mon, 25 Jul 2016 00:29:25 GMT

@Altamimi7

Are you moving the app to the SD card? wasn't youtube preloaded with your device?

Re: YouTube and marshmallows don't work

CameronT — Mon, 25 Jul 2016 00:34:41 GMT

@Altamimi7,

If you start your phone in safe mode, is YouTube missing from there too?

Re: YouTube and marshmallows don't work

Altamimi7 — Mon, 25 Jul 2016 02:11:05 GMT

You can't move YouTube to SD card, trust me I tried and failed to do so, yes my was pretty loaded with all Google Apps including YouTube, but this started after I upgraded from lollipop to marshmallows, 3 days ago

Re: YouTube and marshmallows don't work

CameronT — Mon, 25 Jul 2016 02:28:24 GMT

@Altamimi7,

Have you been able to test it in safe mode yet?

Re: YouTube and marshmallows don't work

Altamimi7 — Mon, 25 Jul 2016 02:42:00 GMT

I have not tested in a safe mode yet, how to do so? Thanks

Re: YouTube and marshmallows don't work

CameronT — Mon, 25 Jul 2016 03:33:25 GMT

@Altamimi7,

Use this link:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008/jump-to/first-unread-message

Re: YouTube and marshmallows don't work

Chronis14 — Sun, 31 Jul 2016 14:25:01 GMT

I have completely the same issue. This is unacceptable.
I have run save mode with no result.
The most frustrating is that Sony doesn't even noticed this bug. So apart of the storage issue (I have to delete fb app to make any app installation), i have now to reinstall the YouTube app every time my phone turns off due to battery. After that I have to follow from the beginning all the process with uninstall and install apps.
Congratulations Sony

Re: YouTube and marshmallows don't work

Altamimi7 — Mon, 01 Aug 2016 02:27:03 GMT

yes

i tried to role back youtube to the old one, and i found out that i don't have it.. so still i have reinstall youtube app everytime i restart the phone. its that bad

Re: YouTube and marshmallows don't work

Chronis14 — Mon, 01 Aug 2016 22:36:45 GMT

Any comments dear Sony??

Re: YouTube and marshmallows don't work

vinayk — Tue, 27 Dec 2016 07:22:50 GMT

I updated my Sony Xperia m4 aqua dual from lollipop to marshamallo (6.0.1). Now whenever i restart my phone Youtube gets removed. I checked in apps also but its not showing there. So, basically on every rstart i have to reinstall Youtube wheich is very embarrassing.