topic Re: No Wifi Xperia Z5C in XPERIA archive

No Wifi Xperia Z5C

slayer951 — Sat, 17 Dec 2016 11:46:41 GMT

I have a Sony Xperia Z5 Compact and the wifi has stopped working, it won't even turn on anymore, I have tried repair through Xperia Companion then updated to Marshmallow then repair again and nothing worked. and have now wasted 4 hours and about 30% of my monthly data and still have the problem of no wifi.

Thanks
Shane

Re: No Wifi Xperia Z5C

Uliwooly — Sat, 17 Dec 2016 23:19:51 GMT

@slayer95

settings > about phone > diagnostics > test > test WiFi

but you might have to contact your Local support

Re: No Wifi Xperia Z5C

slayer951 — Sat, 17 Dec 2016 23:35:04 GMT

Tried that. It said WiFi is working

Re: No Wifi Xperia Z5C

Uliwooly — Sun, 18 Dec 2016 00:12:58 GMT

@slayer95

Test the phone in >>> safe mode

Re: No Wifi Xperia Z5C

slayer951 — Mon, 19 Dec 2016 02:07:21 GMT

Tried that too same result test says it is working but its not. Also hotspot turns on but is not visible to anyother devices

Re: No Wifi Xperia Z5C

Jonas — Mon, 19 Dec 2016 16:53:06 GMT

Hi @slayer95, I'm sorry to hear about your phone.

All points towards that this is hardware related since you have already performed a software repair and you still can't activate Wi-Fi.

Please get in touch with your Local support team and they will be able to assist you further.