https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623117#M45612 <P>Have you tried booting to safe mode and seeing if it works? Could be a rogue app and safe mode would isolate that.</P><P>I believe you cold boot holding down the volume up and down buttons after you hit your power button.&nbsp;</P> Sun, 06 Jan 2019 05:41:13 GMT Darksteel165 2019-01-06T05:41:13Z https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623116#M45611 <P>Every time i try to put on bluetooth, phone crashes. Goes black, and it takes along time that it restarts itself. Where is the problem? What to do?</P> Sat, 29 Dec 2018 20:21:02 GMT https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623116#M45611 salaine 2018-12-29T20:21:02Z https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623117#M45612 <P>Have you tried booting to safe mode and seeing if it works? Could be a rogue app and safe mode would isolate that.</P><P>I believe you cold boot holding down the volume up and down buttons after you hit your power button.&nbsp;</P> Sun, 06 Jan 2019 05:41:13 GMT https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623117#M45612 Darksteel165 2019-01-06T05:41:13Z https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623118#M45613 <P>Following on from this, if it still acts this way, I'd try a backup using Xperia companion, followed by a repair installation.</P><P>If it still did it, I'd look at contacting your local support for a possible repair.</P> Thu, 10 Jan 2019 09:22:19 GMT https://community.sony.ro/t5/xz-series/bluetooth-freezeng-the-phone/m-p/3623118#M45613 Lord_viridis 2019-01-10T09:22:19Z