https://community.sony.ro/t5/x-series/disney-help/m-p/3927388#M13006 <P>Hi <a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/1090404305">@Cattyiom83</a>, where exactly are you located? What is the current version of the software? Is it v<A href="https://www.sony.co.uk/electronics/support/oled-tvs-android-a80k_a83k_a84k-series/xr-65a80k/software/00283238" target="_blank">6.7283?</A> Have you tried restarting the TV from the mains?</P><P>&nbsp;</P><P>Also, are you able to download any other apps from the Google Play Store? or does this happen with all apps?</P> Wed, 25 Oct 2023 16:02:52 GMT Piscie 2023-10-25T16:02:52Z https://community.sony.ro/t5/x-series/disney-help/m-p/3927230#M13005 <P>Hi! I have a Sony Bravia XR-65A80K model Bravia 4k VH21 running android os version 10 and we cannot find Disney+ in the Google play store. I tried through the browser but when I try to press the install button it’s grey and won’t let me press as it’s not available. I have it installed on my other tv which is a Samsung so I know it’s not a regional thing. Please does anyone know how to help.&nbsp;</P> Tue, 24 Oct 2023 07:57:01 GMT https://community.sony.ro/t5/x-series/disney-help/m-p/3927230#M13005 Cattyiom83 2023-10-24T07:57:01Z https://community.sony.ro/t5/x-series/disney-help/m-p/3927388#M13006 <P>Hi <a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/1090404305">@Cattyiom83</a>, where exactly are you located? What is the current version of the software? Is it v<A href="https://www.sony.co.uk/electronics/support/oled-tvs-android-a80k_a83k_a84k-series/xr-65a80k/software/00283238" target="_blank">6.7283?</A> Have you tried restarting the TV from the mains?</P><P>&nbsp;</P><P>Also, are you able to download any other apps from the Google Play Store? or does this happen with all apps?</P> Wed, 25 Oct 2023 16:02:52 GMT https://community.sony.ro/t5/x-series/disney-help/m-p/3927388#M13006 Piscie 2023-10-25T16:02:52Z