https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529010#M3249 Yes I've tried it. Also have got info from support center to reset all connections via backup and restore. That doesn't help <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ro/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR />By the way, i had same problems while previous version just came up. But later it was fixed.... Wed, 01 Mar 2017 11:46:50 GMT Jarrik 2017-03-01T11:46:50Z https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529008#M3247 Hi<BR /><BR />I have such an irritating problem after last update to Android 7.<BR />I am using Plantronics voyager legend with my phone. And now if it is connected to WiFi I cant hear anything as normally do. Now it is as follows. Phone is connected to WiFi and i am calling. I hear beeps, but when another part answers it just silence. Same happens with incoming calls. Although i can choose to audio source through phone and bac to BT device. Then it works. Or wifi must be off or not connected to any network. Wed, 01 Mar 2017 11:28:53 GMT https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529008#M3247 Jarrik 2017-03-01T11:28:53Z https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529009#M3248 <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/963992">@Jarrik</A><BR /><BR />Did you try to unpair then re-pair with your headset? Wed, 01 Mar 2017 11:32:44 GMT https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529009#M3248 Qatrium 2017-03-01T11:32:44Z https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529010#M3249 Yes I've tried it. Also have got info from support center to reset all connections via backup and restore. That doesn't help <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ro/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR />By the way, i had same problems while previous version just came up. But later it was fixed.... Wed, 01 Mar 2017 11:46:50 GMT https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529010#M3249 Jarrik 2017-03-01T11:46:50Z https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529011#M3250 Would you test if the same happens in Safe Mode?<BR /><BR />Check here for a guide:<BR /><A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#M6" target="_blank">/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#M6</A> Wed, 01 Mar 2017 11:51:16 GMT https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529011#M3250 Qatrium 2017-03-01T11:51:16Z https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529012#M3251 Everything is ok with for example music sounds or beeps while I am waiting for the answer. Sounds dissappear only when the other person answers. Probably smth with mic activation. And yes it happens only uf wifi is connected. When wifi is on but not connected, everything is fine. Wed, 01 Mar 2017 12:04:50 GMT https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529012#M3251 Jarrik 2017-03-01T12:04:50Z https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529013#M3252 Just tried safe mode. Everything is same. Wed, 01 Mar 2017 12:10:35 GMT https://community.sony.ro/t5/x-series/bluetooth-conversation-sound-does-not-appear-if-pgine-is/m-p/3529013#M3252 Jarrik 2017-03-01T12:10:35Z