https://community.sony.ro/t5/10-series/xperia-10-system-ui-isnt-responding-cannot-make-or-receive-any/m-p/3648194#M1959 <P>Purchased an Xperia 10 NEW, Dec 19 and hasnt even lasted 2 months before it is no longer usable</P><P>Thursday this week, phone was turned on after being off for a few hours and now it wont make phone calls or receive them. This also applies to other apps that allow calling such as whatsapp.</P><P>It tries to call, but then locks up and get the message "system UI isnt responding".</P><P>What i have done so far:</P><P>1. tried sim card in another phone - works OK</P><P>2. tried a safe mode boot - issue still present</P><P>3. carried out full reset, didnt install any 3rd party app - issue still present</P><P>4. used the sony support software to run a repair and install with laptop - issue still present</P><P>5. switched off and left over night, powered up - issue still present</P><P>6. had a software update today 53.0.A.14.47 - issue still present</P><P>Need help as cant believe its lasted than 2 months, which is asolutely shocking from a BRAND NEW phone.</P><P>What am i mean't to do now Sony?</P> Sat, 01 Feb 2020 14:10:22 GMT IanCou 2020-02-01T14:10:22Z https://community.sony.ro/t5/10-series/xperia-10-system-ui-isnt-responding-cannot-make-or-receive-any/m-p/3648194#M1959 <P>Purchased an Xperia 10 NEW, Dec 19 and hasnt even lasted 2 months before it is no longer usable</P><P>Thursday this week, phone was turned on after being off for a few hours and now it wont make phone calls or receive them. This also applies to other apps that allow calling such as whatsapp.</P><P>It tries to call, but then locks up and get the message "system UI isnt responding".</P><P>What i have done so far:</P><P>1. tried sim card in another phone - works OK</P><P>2. tried a safe mode boot - issue still present</P><P>3. carried out full reset, didnt install any 3rd party app - issue still present</P><P>4. used the sony support software to run a repair and install with laptop - issue still present</P><P>5. switched off and left over night, powered up - issue still present</P><P>6. had a software update today 53.0.A.14.47 - issue still present</P><P>Need help as cant believe its lasted than 2 months, which is asolutely shocking from a BRAND NEW phone.</P><P>What am i mean't to do now Sony?</P> Sat, 01 Feb 2020 14:10:22 GMT https://community.sony.ro/t5/10-series/xperia-10-system-ui-isnt-responding-cannot-make-or-receive-any/m-p/3648194#M1959 IanCou 2020-02-01T14:10:22Z