https://community.sony.ro/t5/10-series/android-12-update-16-5-22/m-p/3869812#M3182 <P>Hi, I performed a software update today and now the home screen will not launch, just cycles through blank to the front page and so on.</P><P>I am unable to access any apps and the phone is virtually unusable.</P><P>I've tried restarting it several times without success and I don't want to do a full factory reset in case I lose important text messages&nbsp;</P><P>Has anyone else had this issue and resolved it?</P><P>Thanks</P> Mon, 16 May 2022 19:50:44 GMT Exilenige 2022-05-16T19:50:44Z https://community.sony.ro/t5/10-series/android-12-update-16-5-22/m-p/3869812#M3182 <P>Hi, I performed a software update today and now the home screen will not launch, just cycles through blank to the front page and so on.</P><P>I am unable to access any apps and the phone is virtually unusable.</P><P>I've tried restarting it several times without success and I don't want to do a full factory reset in case I lose important text messages&nbsp;</P><P>Has anyone else had this issue and resolved it?</P><P>Thanks</P> Mon, 16 May 2022 19:50:44 GMT https://community.sony.ro/t5/10-series/android-12-update-16-5-22/m-p/3869812#M3182 Exilenige 2022-05-16T19:50:44Z https://community.sony.ro/t5/10-series/android-12-update-16-5-22/m-p/3870100#M3183 <P>Hi <a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/993250375">@Exilenige</a>,</P><P>&nbsp;</P><P>What's the model of your phone?</P><P>And do you receive any error message when that happen?</P> Wed, 18 May 2022 17:45:39 GMT https://community.sony.ro/t5/10-series/android-12-update-16-5-22/m-p/3870100#M3183 Anonymous 2022-05-18T17:45:39Z