topic Re: Xperia 5 Black Crush /Green /Yellow tinted screen in 5 Series

Xperia 5 Black Crush /Green /Yellow tinted screen

kurreh — Fri, 20 Dec 2019 18:47:53 GMT

This green/yellow tint and black crush happened after a month of use. I Sent the phone to service /repair and they changed components and upgraded to Android 10. Everything was great, but now after about 2 - 3 weeks of use, the same effect have started to appear again. Is this the general issue with oled displays?

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

kurreh — Fri, 20 Dec 2019 19:04:49 GMT

Can anyone see the pictures?

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

NunoSEN2 — Sat, 21 Dec 2019 21:04:40 GMT

Hi @Kurre ;

The pictures will only be visible after moderators/support staff approve them.

Regarding the issue you are facing and describing it shouldn't be normal in oled screens, but I can tell you that I already returned two Xperia 1 because it happened to them the same thing you are describing and I don't know what caused it, so definitely I think something is not right.

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

Erase — Sat, 18 Jan 2020 07:19:35 GMT

hello,

i ve bought an xperia 5 recently, and received it 2 days ago.

i think i m experiencing the same green/yellow tint as seen on your photos.

i would never believe that my old xperia xz2 ips screen would have darker black than xperias 5 oled screen.

on every video i was watching that had dark colours i was seeing this greenish tint and even tried to put side by side the xz2 with the xperia 5 to compare ... then i saw your post.

so is my screen faulty? is this common for all oleds? thanks in advance,

where did you go from there? did you contact sony support?

let me post my pictures

green tint on top and bottom of screen on a totally black wallpaper.

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

Yekollu — Sat, 18 Jan 2020 12:10:17 GMT

Stop cribbing here.... Nobody is going to help you here in this forum.

Sony support is equally useless, your best bet would be to return the phone

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

zielony28x — Sun, 19 Jan 2020 11:44:24 GMT

Yellow/green tint is normal for OLEDS 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ but on Samsung or iPhone OLEDS it's less visible. Because they have better panels. Anyway I was so disappointed when I got OLED phone and I think LCDs are much better. OLED screen also change their colours depending of screen brightness... So you must deal with that.

But the pictures from first post is saying that you need to take it to service. I can't see the new photos @erase

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

Erase — Sun, 19 Jan 2020 13:01:48 GMT

they prolly need to be seen/approved by a moderator..

are the forums being moderated during weekends?

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

Erase — Mon, 20 Jan 2020 08:41:04 GMT

can you see the pictures now?

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

kurreh — Mon, 20 Jan 2020 08:44:36 GMT

Hi. Now I can see them, looks like the same issue as for my Xperia 5. Have sent my unit for service repair a second time.

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

zielony28x — Mon, 20 Jan 2020 15:07:56 GMT

Yup you should send it to service

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

kurreh — Mon, 20 Jan 2020 15:11:39 GMT

Already did, for the second time, the problem was not solved the first time. Waiting to receive it back

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

Erase — Mon, 20 Jan 2020 20:35:27 GMT

did they tell you what was wrong? was it a software issue or did they replace the screen the first time?

and what do they tell you this time?

i ve sent mine to service aswell, i m very curious as of what they ll do about it.

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

Erase — Tue, 28 Jan 2020 13:11:49 GMT

update:

sony support replaced the screen and the front cover, and all is good now

better screen and colours than an iphone imo

Re: Xperia 5 Black Crush /Green /Yellow tinted screen

kurreh — Wed, 05 Feb 2020 10:19:29 GMT

Have revieved it back from service now for the second time. Everyting was perfect then, but now after one and a half week, suddenly just like that the tint/black crush starts to show, again. Not shure what next step will be for me, but I will contact the shop where I bought it.