https://community.sony.ro/t5/general-chat/round-and-round-and-round-we-go/m-p/4003464#M15860 <P><SPAN>My autistic son has a playstation and has used all his pocket money over the past 6 years purchasing items for his playstation. He has now been locked out of his account as the 2 step verification is not working. I have tried and tried your online chat but he can't log into this as the verification isn't&nbsp;working. I have emailed all the support&nbsp;lines but they are all unmonitored and send me back to the website. I have spent ten hours at this stage&nbsp;going round and round and round and round.&nbsp;</SPAN></P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN>I am ahppy to supply all details required to get this sorted but I just need to speak to a live person!!!!!!</SPAN></P> Mon, 28 Sep 2026 13:28:13 GMT annesayers 2026-09-28T13:28:13Z https://community.sony.ro/t5/general-chat/round-and-round-and-round-we-go/m-p/4003464#M15860 <P><SPAN>My autistic son has a playstation and has used all his pocket money over the past 6 years purchasing items for his playstation. He has now been locked out of his account as the 2 step verification is not working. I have tried and tried your online chat but he can't log into this as the verification isn't&nbsp;working. I have emailed all the support&nbsp;lines but they are all unmonitored and send me back to the website. I have spent ten hours at this stage&nbsp;going round and round and round and round.&nbsp;</SPAN></P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN>I am ahppy to supply all details required to get this sorted but I just need to speak to a live person!!!!!!</SPAN></P> Mon, 28 Sep 2026 13:28:13 GMT https://community.sony.ro/t5/general-chat/round-and-round-and-round-we-go/m-p/4003464#M15860 annesayers 2026-09-28T13:28:13Z