https://community.sony.ro/t5/portable-audio/sony-wf-1000xm4-right-bud-draining-too-fast/m-p/3970333#M13722 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/817065883">@djeire84</a></SPAN>, try these steps:</P> <P>1. Update the headset to the latest version: <A href="https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/software/00289100" target="_blank">https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/software/00289100</A></P> <P>2. Reset the headset: <A href="https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428696.html" target="_blank">https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428696.html</A></P> <P>3. Initialize the headset: <A href="https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428697.html" target="_blank">https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428697.html</A></P> <P>&nbsp;</P> <P>If you're still facing the same issue, use this link to locate the nearest authorised service centre to you and arrange a repair service: <A href="https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305" target="_blank">https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305</A></P> <P>&nbsp;</P> <P>Make sure to follow the instructions in this pdf while sending your device to the ASC: <A href="https://zwa.emea.sykes.com/service/home/~/?auth=co&amp;loc=en_US&amp;id=1579&amp;part=5" target="_blank">https://zwa.emea.sykes.com/service/home/~/?auth=co&amp;loc=en_US&amp;id=1579&amp;part=5</A>&nbsp;</P> Fri, 28 Feb 2025 16:42:35 GMT MaggieGreene 2025-02-28T16:42:35Z https://community.sony.ro/t5/portable-audio/sony-wf-1000xm4-right-bud-draining-too-fast/m-p/3969777#M13718 <P>Hi all. My right earbud is not charging fully and the battery is draining 50% faster than the left one. It's only been happening since the last update (2.0) it's completely broken my headphones. I'm out of warranty and I look after all my expensive electricals. This needs either an update or a way to install/rollback to the previous firmware. I'm not happy at all.&nbsp;</P> Sun, 23 Feb 2025 14:45:12 GMT https://community.sony.ro/t5/portable-audio/sony-wf-1000xm4-right-bud-draining-too-fast/m-p/3969777#M13718 djeire84 2025-02-23T14:45:12Z https://community.sony.ro/t5/portable-audio/sony-wf-1000xm4-right-bud-draining-too-fast/m-p/3970333#M13722 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.ro/t5/user/viewprofilepage/user-id/817065883">@djeire84</a></SPAN>, try these steps:</P> <P>1. Update the headset to the latest version: <A href="https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/software/00289100" target="_blank">https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/software/00289100</A></P> <P>2. Reset the headset: <A href="https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428696.html" target="_blank">https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428696.html</A></P> <P>3. Initialize the headset: <A href="https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428697.html" target="_blank">https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000428697.html</A></P> <P>&nbsp;</P> <P>If you're still facing the same issue, use this link to locate the nearest authorised service centre to you and arrange a repair service: <A href="https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305" target="_blank">https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305</A></P> <P>&nbsp;</P> <P>Make sure to follow the instructions in this pdf while sending your device to the ASC: <A href="https://zwa.emea.sykes.com/service/home/~/?auth=co&amp;loc=en_US&amp;id=1579&amp;part=5" target="_blank">https://zwa.emea.sykes.com/service/home/~/?auth=co&amp;loc=en_US&amp;id=1579&amp;part=5</A>&nbsp;</P> Fri, 28 Feb 2025 16:42:35 GMT https://community.sony.ro/t5/portable-audio/sony-wf-1000xm4-right-bud-draining-too-fast/m-p/3970333#M13722 MaggieGreene 2025-02-28T16:42:35Z