topic Re: DSX-A510BD DAB Radio Stations in Portable Audio

DSX-A510BD DAB Radio Stations

Bobster — Sat, 26 Oct 2024 17:51:23 GMT

I installed a DSX-A510BD in my car today and everything worked great. I then thought it would be worthwhile updating the firmware to the latest version which I did.

However, following the update I now have no sound coming out of my speakers when I select a DAB source. It has detected the stations and also updated the clock from DAB but I cannot get any sound out.

I have tried turning the unit off and on, performing a factory reset and also reapplying the firmware but nothing makes any difference.

Has anyone come across this before or have any suggestions on how to fix ?

Many Thanks

Re: DSX-A510BD DAB Radio Stations

Anonymous — Tue, 29 Oct 2024 17:06:37 GMT

@Bobster Try to follow this part No sound or the sound is very low. page 27

Try to test different sources of music like USB or connect it to your phone

Re: DSX-A510BD DAB Radio Stations

Bobster — Tue, 29 Oct 2024 17:37:46 GMT

Hi and thanks for the reply.

yes I have tried all of the suggestions in the manual but no joy. All other sources work fine too it is just DAB which no longer seems to be receiving a signal since the update (although it is displaying the station info, setting the clock etc)

Re: DSX-A510BD DAB Radio Stations

TheGOAT — Fri, 01 Nov 2024 18:06:39 GMT

@Bobster you should contact sony to send it to be looked at.

Re: DSX-A510BD DAB Radio Stations

Bobster — Fri, 01 Nov 2024 18:30:55 GMT

Yep, just waiting for a response from the repair centre 👍

Re: DSX-A510BD DAB Radio Stations

mrdom321 — Tue, 25 Mar 2025 15:18:58 GMT

Hey @Bobster how did you get on with this? I have exactly the same issue.

Re: DSX-A510BD DAB Radio Stations

Bobster — Tue, 25 Mar 2025 15:26:39 GMT

Hi, yes I sent the unit off to Sony who repaired it and sent it back.

it all seems to work now although I haven’t used it in earnest due to the vehicle being in storage for winter:

no real explanation though and was disappointing that it worked for literally 5 minutes until the firmware upgrade (I haven’t attempted this on the newly repaired unit, just in case)

Re: DSX-A510BD DAB Radio Stations

mrdom321 — Tue, 25 Mar 2025 15:29:22 GMT

Ah ok thanks for replying so fast, I unfortunately had to update the firmware to fix the Bluetooth issue and only just getting around to fitting the DAB antenna.

Re: DSX-A510BD DAB Radio Stations

TheGOAT — Sat, 29 Mar 2025 15:54:47 GMT

Hi @mrdom321 Do you have the same issue as @Bobster? If not, could you give us details about your issue.

Re: DSX-A510BD DAB Radio Stations

mrdom321 — Tue, 01 Apr 2025 14:54:18 GMT

Hi @TheGOAT it's exactly the same issue as Bobster had.

Re: DSX-A510BD DAB Radio Stations

TheGOAT — Wed, 02 Apr 2025 14:38:28 GMT

@mrdom321 He said he sent it for a repair as a final option, have you tried to update the software first? https://www.sony.co.uk/electronics/support/mobile-cd-players-digital-media-players-dsx-series/dsx-a510bd/downloads/00015872

Re: DSX-A510BD DAB Radio Stations

Bobster — Wed, 02 Apr 2025 14:45:10 GMT

It was the software update that broke mine in the first place 🤣

Re: DSX-A510BD DAB Radio Stations

mrdom321 — Fri, 04 Apr 2025 17:25:11 GMT

As Bobster said it was the update that broke it !!

Re: DSX-A510BD DAB Radio Stations

TheGOAT — Tue, 08 Apr 2025 13:56:43 GMT

@mrdom321 Oh! So, have you got any updates about upcoming firmware to fix that issue? Cause sometimes you will need to report that issue for Sony's tech team to take it into consideration.

Re: DSX-A510BD DAB Radio Stations

Bobster — Tue, 08 Apr 2025 14:01:23 GMT

Nope, only advice from Sony was to run through a number of the standard reset stuff as outlined in the manual. When these didn’t work they advised that it needed to be sent for repair, they fixed something and then returned it