Sony WF-1000 XM3 Right ear keeps falling out.

theRTT — Tue, 24 Dec 2019 10:16:37 GMT

Hi,

I've just used my earbuds for a day, connected them to a Macbook Pro and I was listening to music and watching video's for nearly a day. But my right earbud keeps falling out. No sound from a second to a few seconds. I don't know why this is happening. Should I send them back and ask for a new pair? Or are there any solutions for this?

Thomas.

Re: Sony WF-1000 XM3 Right ear keeps falling out.

Pascale_F — Wed, 25 Dec 2019 10:50:19 GMT

Hi theRTT,

Welcome to the Community.

It's probably good to contact Sony Support about this.

Thanks,

Pascale

topic Re: Sony WF-1000 XM3 Right ear keeps falling out. in Portable Audio

Sony WF-1000 XM3 Right ear keeps falling out.

Re: Sony WF-1000 XM3 Right ear keeps falling out.