https://community.sony.ro/t5/portable-audio/nwz-a15/m-p/3661534#M9782 <P>Hi there,</P> <P>&nbsp;</P> <P>It might be best to contact Sony support <A href="https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=electronics" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Sat, 16 May 2020 18:39:15 GMT Anonymous 2020-05-16T18:39:15Z https://community.sony.ro/t5/portable-audio/nwz-a15/m-p/3661087#M9778 <P>I have transferred a lot of MP3 music files to the micro SD card - when I disconnect the cable from the Sony device it runs the library. All sounds OK so far. I then click on the music notes, and a message comes up "No songs available for playback. Please connect to compliant software or device and transfer songs". In the SD card settings I have Storage for File Transfer/Location for USB Transfer: SD Card &amp; Location for Received File: System Storage.&nbsp; Where am I going wrong? I have tried the reset function with the same results.</P> Fri, 15 May 2020 14:25:45 GMT https://community.sony.ro/t5/portable-audio/nwz-a15/m-p/3661087#M9778 Robbo31 2020-05-15T14:25:45Z https://community.sony.ro/t5/portable-audio/nwz-a15/m-p/3661534#M9782 <P>Hi there,</P> <P>&nbsp;</P> <P>It might be best to contact Sony support <A href="https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=electronics" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Sat, 16 May 2020 18:39:15 GMT https://community.sony.ro/t5/portable-audio/nwz-a15/m-p/3661534#M9782 Anonymous 2020-05-16T18:39:15Z