topic When I power on my Cyber W-380, shutter extends then retracts then extends and rectracts. Does this 3 or 4 times and then screen says turn power off and then on again. If you power off and then on again, the exact same thing happens. Any ideas? in Cyber-shot compact cameras

When I power on my Cyber W-380, shutter extends then retracts then extends and rectracts. Does this 3 or 4 times and then screen says turn power off and then on again. If you power off and then on again, the exact same thing happens. Any ideas?

tonyk143 — Thu, 20 Oct 2011 17:42:11 GMT

When I power on my Cyber W-380, shutter extends then retracts then extends and retracts. Does this 3 or 4 times and then screen says turn power off and then on again. If you power off and then on again, the exact same thing happens. Any ideas?

When I power on my Cyber W-380, shutter extends then retracts then extends and rectracts. Does this 3 or 4 times and then screen says turn power off and then on again. If you power off and then on again, the exact same thing happens. Any ideas?

Blencogo — Thu, 20 Oct 2011 18:20:35 GMT

I presume you cannot enter the menus to re-initialize the camera?

MENU -> (Settings) -> (Main Settings) -> [Initialize] -> [OK]

If not then all you can try is to remove the battery and replace it after a minute and see if that helps.

If no joy, you will need a repair. Have a look here: -

https://www.sony.co.uk/discussions/message/651957#651957