Sony Vaio - Recovery Disks / Hardware Failure?

stelios_2809 — Sat, 02 Nov 2013 14:23:28 GMT

Hello ,

I have Sony Vaio SVE 1515Y1ESI. One Week Ago It stopped working and i tried to recover it from the Assist Button. Unfortunately it didnt work at all. I took the Laptop to Sony Store , explained the situation and they said they will try to recover it for me. After 2 Days then , they called me and told that they couldnt recover it and the would need the recovery disks ( i havent any ) , and even i am still under warrantee i ll have to pay for them.

Yesterday I went and took back the laptop home. I tried through Vaio Care and run Vaio Hardware Diagnostics

1. At the Quick Test , CPU is ok , Memory is ok and Hard Disk Linear , Random , Funnel and Surface Seek Tests are all failed. Does that means it has any hardware issues?

2. I also run the Hard Disk Verify and Repair , Where

partition 610Gb stucks at 1%

partition 28GB is ok at 100% and

partition 1,5 GB stucks at 58%.

(these are the partitions shown at hard disk verify and Repair)

Do you think is a hardware problem? My laptop is bought 12/2012 in Greece and still Under Warranty.

Do you think i have to buy the recover disks to solve my problem?

Thanks and sorry if my English are not so good

*The LAptop stopped working suddently , i hadnt any software change the last 3-4 months.

In the past , about 1 month after i bought it, it stuck again but vaio assist restored the windows 8 succesfully

Rif.: Sony Vaio - Recovery Disks / Hardware Failure?

jan2011 — Sat, 02 Nov 2013 15:37:55 GMT

Γειά σου Στέλιο,

Could you provide specifics and/or type(name, Model) of your HDD (new and old one)?

Perhaps is an AF(Advanced Format) issue.

Rif.: Sony Vaio - Recovery Disks / Hardware Failure?

stelios_2809 — Sat, 02 Nov 2013 18:25:28 GMT

Hello

My Hard Disk is 750Gb at 5400rpm.

Where i can see more of its Specs??

Does the results i get from Diagnostics mean a hardware failure?

Thank you!

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Sony Vaio - Recovery Disks / Hardware Failure?

Rif.: Sony Vaio - Recovery Disks / Hardware Failure?

Rif.: Sony Vaio - Recovery Disks / Hardware Failure?