topic Resolution changes when I play a video on My Sony Vaio SVL241A12M in PCs & Accessories

Resolution changes when I play a video on My Sony Vaio SVL241A12M

salcasey — Tue, 02 Apr 2019 19:39:59 GMT

When I play a video on my My Sony Vaio SVL241A12M, the resolution changes. The video looks ok, but when I exit the video my screen is wrong for using word or email etc. Any ideas how I can stop this happening.

Thanks

Re: Resolution changes when I play a video on My Sony Vaio SVL241A12M

Vanilla_ — Tue, 09 Apr 2019 15:29:30 GMT

Hi salcasey,

What's the current OS you're using? Maybe I can look this up for you. Also, could you let us know the application you're using for video playback?

Cheers,

Vanilla_

Re: Resolution changes when I play a video on My Sony Vaio SVL241A12M

salcasey — Thu, 11 Apr 2019 19:52:09 GMT

Thanks for your reply, Vanilla.

Operating system is Windows 10 pro version 1803

It happens when I use Films & TV

Thanks for your help.