topic SVE1513A4E Upgraded to Windows 10 - Keyboard Backlight and Touchpad Settings in PCs & Accessories

SVE1513A4E Upgraded to Windows 10 - Keyboard Backlight and Touchpad Settings

DrMopp — Thu, 16 Apr 2020 10:59:14 GMT

I have previously posted into another thread on this forum that I had solved the iissue of VAIO Control Center disappearing following Windows 10 upgrade by re-installing the Sony Firmware Extension Parser, The Sony Shared Library, and the VAIO Control Center software listed under Windows 8.1 on the support site. Several Windows updates later I find they have gone again, but this time installing the same three components does not help and I still get the 'A newly version exists on your computer' message when trying to install the Control Center - if 'a newer version exists where is it and how can I either make it visible or remove it to start again? Thoughts anyone? (Main reason is wanting to control the keyboard backlight and touchpad (Fn+F1 no longer works)

Re: SVE1513A4E Upgraded to Windows 10 - Keyboard Backlight and Touchpad Settings

Sean_Mc — Fri, 17 Apr 2020 15:13:17 GMT

Hi there,

I'd recommend getting in touch with the Sony Support team here for further help.

Best wishes,

Sean

Re: SVE1513A4E Upgraded to Windows 10 - Keyboard Backlight and Touchpad Settings

DrMopp — Fri, 17 Apr 2020 15:21:06 GMT

Thanks, I will, but during my previous issues with this their response was that "some features of the VAIO software may not work with Windows 10" which wasn't the case then as I did get them to work - of course that's not to say its possible several updates later.

Re: SVE1513A4E Upgraded to Windows 10 - Keyboard Backlight and Touchpad Settings

DrMopp — Sat, 18 Apr 2020 13:37:26 GMT

Installed a version of Vaio Care named EP0000319333 .exe marked as Windows 8.1 64-bit successfully - problem solved. This file does not appear under the available downloads for the SVE1513A4E and I only discovered it using Google in desperation!