topic Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop in PCs & Accessories

Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

chr.filippou — Sat, 12 Mar 2011 12:59:10 GMT

Connection between my VAIO laptop (VPCF12Z1E) and VAIO Bluetooth mouse (VGP-BMS10) gets lost every now and then...

This usually happens once every day, but i don't know the reason...

Sometimes if i get the batteries out of the mouse (like a reset), after some time, connection comes alive, but not always and of course i don't have the patience to do the same thing...every day!

Anyone had the same problem ? ? ?

Is there any solution ?

Thank you in advance for your help...

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Hugo_Fonseca — Mon, 13 Mar 2023 12:12:58 GMT

Hi.

This is a long shot since this post is 12 years old 😅 but I have the same mouse and I had to do a reinstall of Windows 10 on my Vaio and now my mouse drops connection in seconds and the wheel is very slow scrolling in both directions.

I mean, if you ever read this lol, did you found a solution or did you throw your mouse on the nearest wall like I am about to do? 🤣

Let me know. Thanks!

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Marino.Manolo — Mon, 13 Mar 2023 17:24:37 GMT

@Hugo_Fonseca same PC, my advice by my experience on the "problem"... Buy an USB Bluetooth Adaptor.

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Hugo_Fonseca — Mon, 13 Mar 2023 17:47:44 GMT

Oh! Never thought of that. Never used one. Will check them out thanks!

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

HannahEd01 — Wed, 15 Mar 2023 15:33:20 GMT

Hey Hugo_Fonseca, what's the model number of your Vaio? Did it update to Windows 10 within the system?

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Hugo_Fonseca — Wed, 15 Mar 2023 15:37:25 GMT

Hi!

My Vaio is a Sony Vaio Pro 13 - Model: SVP1321C5E.

I upgraded to Windows 10 years ago, but about 3 weeks ago I had an issue with the laptop and after contacting Microsoft, they recomended me to reinstall Windows 10. I spent hours installing drivers from the Sony webpage for my laptop. But the bluetooth connection is not good and the mouse keeps dropping.

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Marino.Manolo — Wed, 15 Mar 2023 15:45:28 GMT

Same suggestion, use a USB Bluetooth Adaptor...

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Hugo_Fonseca — Fri, 17 Mar 2023 18:22:37 GMT

Hi! Well, I followed your advice and bought a external usb bluetooth adaptor ( this one: https://www.ugreen.com/collections/bluetooth-adapter/products/ugreen-bluetooth-adapter?variant=39915664048190

it is installed and all drivers installed.

I also disabled the Sony vaio's own bluetooth device in the device manager.

It still dosent work.

It detects the devices but when i try to connect, either stays forever trying to connect, or 2 messages appear:

- couldn't connect try connecting again

- check the pin and try conencting again.

So what should I do now? I followed all the different methods to fix bluetooth issues for windows 10, and nothing works...

Do you know any solution?

Thanks!

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Marino.Manolo — Fri, 17 Mar 2023 19:32:02 GMT

Can you try to connect another devices? Just for understeand if the problem Is in the Laptop...

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Hugo_Fonseca — Sun, 19 Mar 2023 10:58:43 GMT

Hi!

Well, after I tried everything under the sun and talked with so many people, I gained the courage, reinstalled Windows 10 and guess what? Working flawlessly. Probably was a problem with drivers conflicting with eachother.

Anyway, I spent a few hours around my Vaio, managed to download (specially for future use as Sony is ending support for Vaios this month and they probably will delete the support pages with the drivers to download) all the drivers available to my Vaio Pro 13 and my PC is feels brand new!

I think I just need to think about replacing the thermal paste as the fan works but is very loud these days.

Anyway, thanks for the help! 😀

Re: Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

HannahEd01 — Tue, 21 Mar 2023 16:08:37 GMT

Hey Hugo_Fonseca, you can always contact Sony service centre if you needed help: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305&categories=personal-computers