topic Re: How on earth do you register a product in Other TVs

How on earth do you register a product

vivienne- — Fri, 31 Dec 2010 20:47:22 GMT

I'm going blue in the face here. The system asks for the product code OR to select the type and select model but it rejects everything I enter. I've just wasted 30 minutes on this awful website going round and round in circles.

There is no help anywhere , no email contact.

Simply awful!

How on earth do you register a product

Fredrik.W — Sat, 01 Jan 2011 16:56:17 GMT

Me too

How on earth do you register a product

RichieColeman — Sat, 01 Jan 2011 17:30:58 GMT

About a week ago I registered a Sony e book, as I remember I had little trouble (which is unusual for me :smileysilly:) However I do remember you have to create yourself a Sony account first otherwise it wont let you, it costs nothing and then you end up with a list of all of your sony products with a graphical picture of each one on your front page, not sure if it is dif for TV`s will go and have a look for you.

Just looked and the only problem is if you have a product code that does not match one that is suggested it does not let you manually type it in as it thinks it knows better, pain. I just tried to register a lap top I bought for my son 6 months ago, its an f series and i typed the model no in correctly and it does not exist :smileyconfused:, is that what you are encountering?

Message was edited by: RichieColeman

Re: How on earth do you register a product

kat_m6 — Tue, 06 Jan 2015 21:08:11 GMT

Yes, I am having the same problem. The lap top has taken 2 evenings for me to update it all fully and when I finally went to the Sony website and opened an account I could not find my laptop model number which then meant that I could not enter any more details into the form! Very frustrating, especially as no assistance or help details were available to refer to.

The model of my Sony Vaio lap top is apparently SVF152C29M.

Does anyone have any suggestions?

Re: How on earth do you register a product

rich912 — Tue, 06 Jan 2015 21:52:26 GMT

Hi kat_m6,

You are quoting a chassis reference. To find the correct product name look under the battery, in the BIOS or in Vaio Control Center.

You are not alone in finding this confusing - it happens on a regular basis.

Rich