topic Re: bdp s7200 error D ON in Home Cinema, Projectors & Players

bdp s7200 error D ON

robsrockets — Sat, 03 Mar 2018 09:36:38 GMT

My BDP s7200 displays D ON error code. How do I clear it please? Thanks, Rob

Re: bdp s7200 error D ON

EdwinaU — Sun, 04 Mar 2018 09:30:35 GMT

Hi Rob,

Welcome to the community.

Please follow the advice here which suggests updating your firmware. If that fails you can contact support here.

Best wishes,

EdwinaU

Re: bdp s7200 error D ON

robsrockets — Mon, 05 Mar 2018 15:47:56 GMT

I am totally at a loss. This player is less than 3 years old and is completely broken. Come on Sony, give your customers some support???

Re: bdp s7200 error D ON

robsrockets — Tue, 06 Mar 2018 11:02:35 GMT

I still do not have an answer to this. The player is less than 3 years old and it is totally unusable. Does no-one know what the "D ON" error code means and how to fix it please?

Re: bdp s7200 error D ON

rooobb — Tue, 06 Mar 2018 11:19:14 GMT

Did you read the BDP user manual?

The disc tray does not open and “LOCK” or “D ON” appears on the front panel display.

, When “LOCK” appears, the player is

locked. To cancel the Child Lock, press x (stop), HOME, and then TOP MENU button on the remote until “UNLCK” appears on the front panel display (page 10).
, When “D ON” appears, contact your Sony dealer or local authorised Sony service facility.

Re: bdp s7200 error D ON

robsrockets — Tue, 06 Mar 2018 11:25:15 GMT

Yes I know this - it's on page 37 of the owners manual. I have contacted the local support centre and they do not know what "D ON" means, they suggested I try google. Hence my plead for help from the Community. Thanks for the response anyway.

Re: bdp s7200 error D ON

rooobb — Tue, 06 Mar 2018 11:28:05 GMT

They cannot answer like this, try another center. It’s stated that they should know what to do!

Re: bdp s7200 error D ON

robsrockets — Tue, 06 Mar 2018 11:34:18 GMT

Thanks Italian Rooobb, I will try that. Caio.

Re: bdp s7200 error D ON

Tabitha — Tue, 13 Aug 2019 11:36:58 GMT

Hi, I have the same error message; did you manage to find out how to fix it, it’s driving me mad! Kind regards