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Xperia 10 does not unlock reliably and locks by itself at random intervals

knittingkitsune
Visitor

Xperia 10 does not unlock reliably and locks by itself at random intervals

Hi, I have been having a couple of issues with my phone since I bought it that are preventing me from using it productively.

The first issue is it takes ages to unlock. 

The phone is locked, and the screen is black.

I try pressing the Power key or using the fingerprint sensor.

I expect the phone to light up immediately.

In reality, on most occasions the screen remains black and does not unloack.

It can take many attempts to successfully wake up the phone.

The second, and more pressing, issue is that the phone will lock randomly for no reason, even in use. The phone is unlocked and in use.
I continue to use my phone as normal, and do not press the Power key.

I expect the phone to continue functioning.

In reality, the phone will lock by itself.
There is no pattern to this bug; it sometimes occurs often within a short period of time and sometimes does not occur for hours.

My phone is a Model I3113, it is on Android version , build number 53.0.A.6.92. 

Tags (4)
3 REPLIES 3
Knipex
Visitor

I also have the same issue, with the same phone. Did you manage to sort this issue?

I have already done a master reset and restarting the phone a number of times! 

knittingkitsune
Visitor

We discovered that it had to do with my phone case. 

If you have one on try using it without the case or but having the flippy bit (I don't know what to call it) next to it and not folded under. 

I hope this helps! 

MrRad
Visitor

It is same for me and I realized this random locking coming when the signal is switching from LTE to EDGE