Join now - be part of our community!

2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
alellio01
Member

@UniBorg Sony sound bar (CT370) as example turns on and off with the TV. With this sony tv remote, I can control, TV, Sound Bar, DVD player and PS4.
profile.country.GB.title
UnoBorg
Member

Nice soundbar :-D...Yeah i was referring to richer sounds & other places & on here when peeps said sound bar doesn't come on with TV..... Least your's ok
profile.country.en_GB.title
tweety2b
Ex Commander (Was always on)

Hi guys, Just to clarify for the soundbars: only soundbars that support the Bravia sync control setting will allow you to use your TV remote for the soundbar. And I do believe Bravia sync is only possible via HDMI supported ones. Cheers Nico
Nico Henderijckx
(ex-Sony employee - fanboy forever)
profile.country.en_GB.title
tweety2b
Ex Commander (Was always on)

Hi guys, And more news, the roll-out of the next firmware has started (depending on your model and region times may vary). It is improving overall stability and speed of use apparently. Cheers Nico
Nico Henderijckx
(ex-Sony employee - fanboy forever)
alellio01
Member

Morning Nico. You beat me to it, already downloading.. !
profile.country.nl_NL.title
tcviper
Explorer

Any other info then:  It is improving overall stability and speed of use apparently ? :slight_smile:

 

5.1 sound fix? HDMI sync fix? :slight_smile:

profile.country.en_GB.title
tweety2b
Ex Commander (Was always on)

Hi Tcviper, I don't have the details but i do believe this update is mainly to improve speed and stability of the browsing/EPG/channels section. Nothing about sound or HDMI. I will keep on digging till I can bring you some good news ;-) Cheers Nico
Nico Henderijckx
(ex-Sony employee - fanboy forever)

What about the TV/Radio button on Freeview where it seemingly takes you to Channel 183 (AdultXXX.com) after the radio option. To recap one press of the button takes you to the last radio station you was listening to, another press then takes you to AdultXXX.com (when watching on Freeview) and a final 3rd press takes you to the last TV station you was watching

 

Will they be fixing this or will they issue everyone with a new remote chaning the TV/Radio button to state TV/Radio/Porn???

 

What am I meant to do in the mean time with my children. Do I hide the remote and make them ask me to change channels???

 

Poor Sony, Very Poor

profile.country.nl_NL.title
tcviper
Explorer

Installed the new update, but is still the same speed/slowness when opening EPG, unfortunately.

NickCo1979
Member

Same poor performance here.

 

Changelog shows only stability updates, no performance updates.