Join now - be part of our community!

2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373

So what, if it's supported in the Video app, when anything else doesnt? Kinda annoying the only way to enjoy surround is to dig up my physical pile of movies...

Deanfeuillade
Member

Can I ask if anybody out there has a 2015 Android 3D TV and have managed to get their glasses paired with the TV?

 

I have given up trying after 8 different pairs and even the local Sony store can't get any of theirs to pair with their display TV's.

 

cheers

 

 

MikeLothian
Member

Yes the glasses pair just fine with my TV
djadrianc
Member

I paired mine fine on the release day but not had to pair them since the software updates
Deanfeuillade
Member

I'm not sure what's wrong then as I can't get any to pair with a 10 day old Bravia. Ended up in the Sony shop and a very confident sales guys eat his words when he couldn't get any of the glasses they had in stock to pair with their TV of the same model I have purchased.

 

Im told the only ones I can have are the BT500A glasses. 

MikeLothian
Member

That's right or the BT400A mines are a mix and they all work
Deanfeuillade
Member

No idea then........

 

waiting on a call back from Sony support tomorrow and also the store are calling me back.

 

 

Abercrombie
Member

Just so you know, Samsung 3D glasses (model SSG-5100GB) work fine on the x8509c) they are cheap as chips (2 pairs for £25) and arguably as good as the Sony ones (I have two pairs of those as well). Only caveat with both makes is that you have to 'wake up' the glasses every time you want to use them by holding down the button on them for a few seconds. Other than that, they work well as long as you don't look out the window (nausea inducing flicker) or at an LCD display (my Onkyo amp has one that flickers like crazy through the glasses. Also they act like white light on PC screens. I didn't want to think too much about the Jackson Pollock splats on my sons laptop!
Abercrombie
Member

Duplicate post ><
Deanfeuillade
Member

I have the KDL50W809CBU and did try some Samsung glasses but didnt get the message stating they had paired with the TV.

So I thought I would push the boat out and go for the BT500A but they just won't pair.

Did you get the pair message with your Samsung glasses or do you look for the flicker to know they are working?

Do they work with upscaling or just watching 3D films etc?

Cheers